The Central Board of Secondary Education (CBSE) has announced a refund for excess amounts deducted from students who applied for scanned copies of their Class 12 answer books. This move comes after several students reported being charged more than the prescribed fee.
Background of the Issue
Students who wished to obtain scanned copies of their evaluated answer books were required to pay a fee. However, many were charged an amount higher than the official rate, leading to complaints. CBSE has now acknowledged the discrepancy and will refund the extra amount.
Who Is Eligible for the Refund?
The refund is applicable to all Class 12 students who applied for scanned answer book copies and were charged excess fees. The board has not specified a deadline for claims, but students are advised to check their payment details.
How to Get the Refund
CBSE will automatically process the refund to the original payment method used during the application. Students do not need to file a separate request. However, if the refund is not received within a reasonable time, they can contact the CBSE helpdesk.
Key Points to Note
- The refund only covers the excess amount deducted, not the entire fee.
- Students should verify their transaction history to ensure the correct refund.
- CBSE has urged schools to assist students in case of any issues.
This initiative is part of CBSE's efforts to streamline its processes and ensure transparency. The board has also been working on improving the overall experience for students during examinations and result-related procedures.
