Amreli Teacher Duped of Rs 15 Lakh in Cyber Scam
A 61-year-old retired teacher from Amreli was cheated of Rs 15 lakh by fraudsters posing as SBI customer care. Learn how the scam unfolded and protect yourself.
Category : Search result: AIpowered customer service
Aroa Ventures invests in AI CCaaS provider C-Zentrix
Aroa Ventures invests in C-Zentrix, an AI-powered Contact Center as a Service provider, to accelerate innovation and market expansion in customer experience solutions.
PU Launches Trial Bus Service for Panchkula, Mohali Students
Panjab University begins a trial bus service for students from Panchkula & Mohali. Register by Jan 15 to help finalize routes. Read details and how to apply.
Microsoft's Fake Bill Gates Office for Angry Customers
A former Microsoft engineer reveals a 30-year-old secret: a fake 'Bill Gates's office' phone line was used to placate irate customers. Discover the clever ruse that saved the CEO's time.
Joyzai Launches AI Chatbot to Eliminate Customer Frustration
Indian startup Joyzai unveils its AI-powered chatbot designed to transform customer service by eliminating frustration and boosting satisfaction for businesses. Discover how.
India's Research Sector Grows 14% to Rs 29,008 Cr in FY25
India's research and insights industry surged to Rs 29,008 crore in FY2025, driven by predictive modelling and analytics. Discover the key growth drivers and future outlook.
Song Mino Faces Jail for Military Service Violations
WINNER's Song Mino indicted for violating Military Service Act. Could face up to 3 years in prison for multiple unauthorized absences. Read the full story for details.
Thiruvananthapuram Airport Earns Prestigious ACI Level-3 Rating
Thiruvananthapuram International Airport achieves ACI's Level-3 accreditation for superior customer experience, marking a significant upgrade from last year. Discover the tech and service initiatives behind this success.
Blinkit delivery agent's heartwarming New Year gesture goes viral
A Blinkit delivery agent's simple, personal New Year wish written on a customer's receipt sparks a viral wave of joy and appreciation online. Read this heartwarming story.
Bezos: Amazon's Success Secret is Customer Obsession, Not Rivals
Jeff Bezos credits Amazon's trillion-dollar success to an 'obsessive, compulsive focus on the customer' over competitors. He also advises youth to work at McDonald's for foundational skills. Read more.
Begusarai's Sai Ki Rasoi: 6 Years of Daily Meals Service
For six years, five men in Begusarai have run 'Sai Ki Rasoi', feeding 150 people daily. Their inspiring journey from a small initiative to a community movement shows how kindness can transform a town. Read their story.
Vadodara Airport Ranks 2nd Nationally in AAI Survey
Vadodara Airport achieves an impressive 4.98/5 score, securing second rank in India's AAI customer satisfaction survey. Discover how it topped Gujarat!
PU Chandigarh starts bus service for Mohali, Panchkula students
Panjab University launches a dedicated bus service for day scholars from Mohali & Panchkula. Starting soon on a trial basis, it aims to ease commuting woes. Read details.
Microsoft's secret line for customers demanding Bill Gates
Microsoft had a secret internal line where operators answered as 'Bill Gates's office' to placate irate customers. Veteran engineer Raymond Chen reveals the clever support protocol. Read the full story.
Bharat Taxi Launch by Jan-End After 5,500 Daily Rides Pilot
Bharat Taxi is gearing up for its official launch by the end of January 2026 after a successful pilot phase, recording an impressive 5,500 rides daily. Read more about this new mobility service.
Teen Indian-origin founder bullied over startup glitch
A 16-year-old Indian-origin startup founder in Canada faced threats from a customer over a 30-second technical issue. Om Patel's story highlights the challenges young entrepreneurs face. Read more about the incident and community support.
NSS Special Camp in Ludhiana: 120 Volunteers Serve Rural Community
A 7-day NSS special camp at GSSS Jassowal saw 120 volunteers engage in rural development activities, from cleanliness drives to career counseling. Discover the impact.
Vizag Airport Sees 9.29% Passenger Growth in 2025
Visakhapatnam International Airport reports strong 9.29% passenger growth from Jan-Nov 2025, handling over 27.5 lakh flyers. It ranks 9th nationally for customer satisfaction. Read more about its hub ambitions.
Giridih: 3 Cyber Criminals Arrested, Rs 85 Lakh Property Seized
Giridih police arrested three inter-state cybercriminals from Telkhari forest for amassing property worth over Rs 85 lakh through fraud. Details on their modus operandi inside.
MPPSC Implements 3-Layer Security for All Exams from 2026
MPPSC announces a stringent 3-layer security system for all its exams from 2026 to prevent cheating and impersonation, featuring biometrics, CCTV, and metal detectors. Learn how this will impact lakhs of candidates.
RBI Push to Clear KYC Backlog, Curb Fraud
RBI mandates banks to clear KYC update delays, warns against routine rejections to combat fraud and mis-selling. New AI tools like MuleHunter.ai deployed. #Banking #RBI #CustomerProtection
Axis Max Life Cuts Response Time 30% Using Agentic AI
Axis Max Life Insurance deploys Agentic AI, slashing customer query resolution time by 30%. Discover how this tech enhances service and boosts efficiency.
Prayagraj Airport Jumps to 12th in National Passenger Survey
Prayagraj Airport's passenger satisfaction score leaps, ranking 12th nationally. Discover how UP airports like Bareilly and Ayodhya also excelled in the latest AAI survey.
23% Indian Users Struggle with Mobile Complaint Process
A new survey reveals nearly a quarter of Indian mobile users find the complaint filing process cumbersome. Discover key pain points and what telecom operators must improve.
Bank Union Seeks Rule Against Customer Abuse, Opposes Privatisation
AIBEA demands disciplinary action for customers abusing bank staff, highlights recruitment slowdown's impact on CASA deposits, and reaffirms opposition to bank privatisation. Read key insights from the Pune conference.
Odisha Auto Driver Offers Free Rides to Hospital for Poor
Binod Lohar, an autorickshaw driver in Baripada, provides free daily rides to the medical college for the poor, elderly, and disabled, inspiring the community with his selfless service.
Special NSS Camp Begins at GDC Kathua
A 7-day special NSS camp at GDC Kathua focuses on youth and national development. 100 volunteers participate in community service and awareness activities.
ASBL Hosts India's Largest Real Estate Customer Event
ASBL successfully organized India's biggest real estate event in Delhi, bringing together thousands of customers. The event celebrated homeownership and showcased future projects.
Noida residents help homeless survive winter nights
As temperatures plummet, Noida and Greater Noida residents form night patrols, distributing blankets, tea, and medical aid to the homeless. Discover how community action is saving lives.
Ricky Kej's Amazon Delivery Complaint Goes Viral
Grammy-winning composer Ricky Kej called out Amazon India after delivery agents refused to carry his TV to the second floor. The incident sparked online outrage and an apology from Amazon. Read details.
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