Amreli Teacher Duped of Rs 15 Lakh in Cyber Scam
A 61-year-old retired teacher from Amreli was cheated of Rs 15 lakh by fraudsters posing as SBI customer care. Learn how the scam unfolded and protect yourself.
A 61-year-old retired teacher from Amreli was cheated of Rs 15 lakh by fraudsters posing as SBI customer care. Learn how the scam unfolded and protect yourself.
Aroa Ventures invests in C-Zentrix, an AI-powered Contact Center as a Service provider, to accelerate innovation and market expansion in customer experience solutions.
Hospitality leaders in Indore warn new data protection rules will impact operations & trust. Learn how hotels are preparing for compliance and governance changes.
A former Microsoft engineer reveals a 30-year-old secret: a fake 'Bill Gates's office' phone line was used to placate irate customers. Discover the clever ruse that saved the CEO's time.
Indian startup Joyzai unveils its AI-powered chatbot designed to transform customer service by eliminating frustration and boosting satisfaction for businesses. Discover how.
India's research and insights industry surged to Rs 29,008 crore in FY2025, driven by predictive modelling and analytics. Discover the key growth drivers and future outlook.
Zomato co-founder Deepinder Goyal refutes reports of 500-600 layoffs, calls it 'wrong news'. He defends strict policies and the gig economy model amidst nationwide delivery worker protests.
Thiruvananthapuram International Airport achieves ACI's Level-3 accreditation for superior customer experience, marking a significant upgrade from last year. Discover the tech and service initiatives behind this success.
A Blinkit delivery agent's simple, personal New Year wish written on a customer's receipt sparks a viral wave of joy and appreciation online. Read this heartwarming story.
Jeff Bezos credits Amazon's trillion-dollar success to an 'obsessive, compulsive focus on the customer' over competitors. He also advises youth to work at McDonald's for foundational skills. Read more.
Zomato reports a 10.9% rise in delivery partner earnings for FY25. Founder Deepinder Goyal champions the gig model's flexibility as a key benefit for India's workforce. Read the full analysis.
Uttar Pradesh's data centre policy, launched in 2021, has exceeded its initial target. The state is now scaling up to 900 MW capacity, attracting massive investments and becoming a key digital hub. Discover how UP is powering India's data economy.
India's data centre industry is set for a 20% investment surge in 2026, driven by AI demand and sovereign cloud needs. Capacity could hit 2GW, with billions pledged by global and local giants.
Vadodara Airport achieves an impressive 4.98/5 score, securing second rank in India's AAI customer satisfaction survey. Discover how it topped Gujarat!
Microsoft had a secret internal line where operators answered as 'Bill Gates's office' to placate irate customers. Veteran engineer Raymond Chen reveals the clever support protocol. Read the full story.
Zomato's 2025 data reveals Delhi-NCR as India's food delivery capital, ordering 4.22 crore more than Mumbai. Discover key trends, peak times, and campus rankings.
A 16-year-old Indian-origin startup founder in Canada faced threats from a customer over a 30-second technical issue. Om Patel's story highlights the challenges young entrepreneurs face. Read more about the incident and community support.
CapitaLand Investment raises S$150M for its India Data Centre Fund, acquiring stakes in three major projects. India's data centre capacity is set to double by 2027. Read more.
Visakhapatnam International Airport reports strong 9.29% passenger growth from Jan-Nov 2025, handling over 27.5 lakh flyers. It ranks 9th nationally for customer satisfaction. Read more about its hub ambitions.
Giridih police arrested three inter-state cybercriminals from Telkhari forest for amassing property worth over Rs 85 lakh through fraud. Details on their modus operandi inside.
RBI mandates banks to clear KYC update delays, warns against routine rejections to combat fraud and mis-selling. New AI tools like MuleHunter.ai deployed. #Banking #RBI #CustomerProtection
IGNOU introduces a new MSc in Data Science & Analytics via ODL mode. Check eligibility, Rs 13,000 per semester fee, application steps, and the unique exit option for a PG Diploma.
Axis Max Life Insurance deploys Agentic AI, slashing customer query resolution time by 30%. Discover how this tech enhances service and boosts efficiency.
Prayagraj Airport's passenger satisfaction score leaps, ranking 12th nationally. Discover how UP airports like Bareilly and Ayodhya also excelled in the latest AAI survey.
India's new Digital Personal Data Protection Rules 2025 empower patients but leave hospitals navigating ambiguities on consent, data deletion, and retention. Explore the impact.
A new survey reveals nearly a quarter of Indian mobile users find the complaint filing process cumbersome. Discover key pain points and what telecom operators must improve.
AIBEA demands disciplinary action for customers abusing bank staff, highlights recruitment slowdown's impact on CASA deposits, and reaffirms opposition to bank privatisation. Read key insights from the Pune conference.
ASBL successfully organized India's biggest real estate event in Delhi, bringing together thousands of customers. The event celebrated homeownership and showcased future projects.
Grammy-winning composer Ricky Kej called out Amazon India after delivery agents refused to carry his TV to the second floor. The incident sparked online outrage and an apology from Amazon. Read details.
India's new data protection law fuels AI tools for companies, but a critical innovation gap leaves citizens struggling to understand their privacy rights. Discover why empowering users is key to enforcement.