GIM Study: Balanced AI Design Builds Customer Trust
Goa Institute of Management research reveals the ideal level of AI humanisation for customer comfort. Learn how design impacts trust and engagement in services.
Goa Institute of Management research reveals the ideal level of AI humanisation for customer comfort. Learn how design impacts trust and engagement in services.
Ranga Reddy consumer commission mandates holiday resort to refund ₹1.8 lakh with interest and compensation for failing to honor membership commitment. Learn your consumer rights!
A Greater Noida woman wins a consumer case against Myntra. The company was ordered to refund Rs 7,009 with interest and pay Rs 4,000 in compensation for failing to process a return.
Unfilled positions in consumer redressal systems undermine trust as service failures evolve. Learn how vacancies impact consumer protection mechanisms and what needs urgent attention.
A study reveals the 'Batman Effect': a caped crusader on the Milan metro made commuters 67% more likely to offer a seat. Discover how a simple disruption can spark widespread kindness.
Discover the shocking truth behind sexual cannibalism in green anacondas. Learn how size and survival drive this rare behaviour in one of the world's largest snakes.
Discover how koalas use sleep, not drama, to recover from romantic rejection. A fascinating look at their energy-efficient survival strategy. Read more!
Ludhiana consumer court orders Club Retreat Hospitality to refund Rs 40,000 with 9% interest for unfair trade practices. Learn how to protect your consumer rights.
New research reveals kissing emerged over 21 million years ago in great apes. Discover how this behaviour connects humans, Neanderthals and animals.
The post-pandemic economy sees rise of solo consumers as people increasingly travel, dine and spend alone. Discover how this new economic force is transforming markets globally.
Scientists reveal how venomous snakes strike faster than a blink. Discover the biomechanics of this high-speed hunt and its impact on ecology and public health.
Telangana High Court directs state government to decide on establishing district consumer dispute redressal commissions in 23 new districts within four weeks. Read the full story.
Chandigarh Consumer Commission orders diagnostic lab to pay compensation for uploading false positive Covid-19 result, causing mental agony and social stigma to Panchkula educator.
China's consumer spending faces its longest decline since pandemic. Retail sales growth slows for third month. What this means for global economy. Read analysis now.
Groundbreaking research reveals horses can recognise human joy and sadness from facial expressions. Learn how this emotional intelligence improves human-equine bonds.
United India Insurance ordered to pay ₹54 lakh compensation to Chandigarh family for claim denial. Consumer Commission rules in favor of policyholder's heirs. #InsuranceClaim #ConsumerRights
Bollywood actress Mouni Roy opens up about facing inappropriate behaviour early in her career, sharing a disturbing incident that occurred when she was just 21 years old in the film industry.
Jharkhand's Food Safety Department uncovers dangerous deception as popular fruit drinks are found to be illegally marketed as Oral Rehydration Solutions, posing serious health risks to consumers.
In a landmark consumer protection case, the Odisha High Court has directed a car dealer to pay ₹1 lakh compensation to a customer who received a defective vehicle. Learn how the court upheld consumer rights in this significant ruling.
Soaring inflation forces American shoppers to prioritise daily necessities over luxury items during Black Friday sales, revealing shifting consumer priorities in challenging economic times.
Butterfly Gandhimathi Appliances Ltd reports strong Q2 FY26 performance with significant revenue increase and strategic expansion plans across India.
India is fundamentally changing how it measures inflation, with housing costs emerging as the biggest game-changer in the new consumer basket. Discover what this means for your wallet and the economy.
India's Supreme Court expresses serious concern over inflated prices of water bottles, coffee, and popcorn in multiplexes, warning it could deter moviegoers and impact cinema business.
French authorities take action against fast-fashion giant Shein for selling prohibited items including sex dolls and weapons, casting shadow on flagship Paris store opening.
Bollywood superstar Salman Khan lands in legal trouble as Kota consumer court issues notice for allegedly promoting pan masala through misleading advertisements. Get exclusive details about the case and potential consequences.
Jubilant Agri-Consumer Products Limited reveals ambitious plans to establish a new ₹50 crore manufacturing facility in Gujarat, marking significant growth in the state's industrial landscape and creating substantial employment opportunities.
Bollywood superstar Salman Khan lands in legal trouble as consumer court issues summons for allegedly endorsing misleading pan masala ad, facing potential legal consequences.
India's groundbreaking repairability index initiative takes a creative turn with a national logo design competition. Discover how this consumer-friendly program will transform electronic product longevity and reduce e-waste.
Former NFL star Charles Haley's controversial locker room conduct, including inappropriate behaviour, comes under spotlight again as old stories gain traction online.
Bajaj Finance reports massive 27% growth in festive loan disbursements following GST reduction on consumer goods. Discover how tax cuts are driving consumer spending this festive season.