12 Cybercriminals Arrested in Deoghar for Customer Care Scam
Deoghar police arrested 12 individuals for a cyber fraud racket where they impersonated customer care officials. Raids recovered phones, SIMs, and cash. Read the full details.
Category : Search result: customer care fraud
Bokaro Zoo's Winter Plan: Heaters, Diet Boost for Animals
As temperatures plummet, JNB Park in Bokaro launches a special winter care plan for its animals, including heaters, nutritional supplements, and honey for bears. Read how the zoo is fighting the chill.
MoEngage raises $280M in Series F for AI push
MoEngage raises $180M more in Series F, total hits $280M. Funds to boost AI suite Merlin, expand in North America, Europe, and eye acquisitions. Read more.
BSNL Rolls Out Swadeshi 'Sanchar Mitra' App for Customer Onboarding
BSNL's new in-house app 'Sanchar Mitra' replaces the old system, ending SIM registration disruptions. A key step for faster, indigenous customer service.
US House Speaker Johnson Halts Obamacare Subsidy Extension
US House Speaker Mike Johnson cancels vote on extending Obamacare subsidies, exposing GOP divisions. Millions of Americans risk higher healthcare costs. Read the full story.
Save Your Fish This Winter: Essential Aquarium Care Guide
Winter is the most dangerous season for aquarium fish in India. Learn how to prevent common cold-weather fish deaths with stable temperature, proper feeding, and simple tank management tips.
Free 55-bed palliative care centre opens near Bengaluru Dec 21
A new free palliative care centre, Nemmadi, opens in Nelamangala on Dec 21. Founded by ex-IT professional BS Nagarajan, it offers dignity to terminally-ill patients. Read this inspiring story of community-driven healthcare.
UP STF Busts Gang for Rs 100 Crore Bank Fraud, 8 Arrested
Uttar Pradesh STF uncovers a major interstate loan fraud syndicate using forged documents & shell companies, arresting 8 including the mastermind. Details inside.
Kapture CX Hosts AI in CX Forum with 70+ Leaders
Kapture CX's inaugural CXclusive Series event in Bengaluru brought together over 70 leaders to explore Agentic AI's role in transforming customer experience. Discover key insights from industry experts.
Israeli Surgeon Dr Nimrod Snir Visits CARE Hospitals Vizag
CARE Hospitals, Visakhapatnam, hosted Israeli orthopaedic surgeon Dr Nimrod Snir for a knowledge exchange, boosting high-precision joint replacement care in Eastern India. Learn about the advanced techniques shared.
RBI's Jan-Feb Drive to Clear Pending Customer Complaints
RBI Governor announces a special two-month campaign to resolve all complaints pending over 30 days with the Ombudsman. Get details on the surge in grievances and the central bank's push for better customer service.
Delhi Airport Chaos as IndiGo Cancels Flights Again
Families with toddlers and elderly passengers face chaos at Delhi airport as IndiGo cancels flights for second consecutive day. Passengers stranded, forced to pay high rebooking costs.
Samsung CES 2026: AI Vision & TriFold Phone Launch Details
Samsung announces its CES 2026 'First Look' event to reveal AI-driven strategies and the Galaxy Z TriFold smartphone. Learn how to watch live and key specs.
RBI's 2026 Digital Banking Rules: What It Means for You
RBI's new digital banking framework, effective Jan 1, 2026, tightens bank approvals, mandates explicit customer consent, and bans service bundling. Learn how it protects users.
Tata Comm buys 51% stake in AI firm Commotion for ₹227 cr
Tata Communications acquires a controlling stake in AI-native SaaS platform Commotion to boost its Customer Interaction Suite with advanced AI capabilities. Read more about the strategic move.
Vizag: ₹32 Lakh Lost to Fake Customer Care Scams
Visakhapatnam residents lose over ₹32 lakh to fake customer care numbers on search engines. Police warn against QR code payments and share safety tips. Stay protected from cyber fraud!
Coupang Data Breach Affects 33.7 Million Users
South Korea's e-commerce giant Coupang suffers a massive data breach impacting 33.7 million customer accounts. Learn what data was stolen and how to protect yourself.
GIM Study: Balanced AI Design Builds Customer Trust
Goa Institute of Management research reveals the ideal level of AI humanisation for customer comfort. Learn how design impacts trust and engagement in services.
Protect Baby Skin from Winter Dryness in India
Expert tips from Dr. Vivek Jain on preventing dry skin and itching in babies during India's harsh winter. Learn proper bathing, moisturizing and clothing strategies.
Meesho: 61% Queries Solved by Gen AI, IPO Dec 3
Meesho reveals Gen AI handles 61% consumer queries as it prepares for December 3 IPO with Rs 4,250 crore fresh issue. Discover the e-commerce platform's digital transformation.
Apple's Fifth India Store Coming to Noida
Apple confirms opening its fifth retail store in India at Noida next month. Experience new devices firsthand and get expert support from Apple teams.
Kitchen Hacks for Perfect Iron Maintenance
Learn how to maintain your iron's perfect glide using simple kitchen ingredients. Fix mineral buildup, fabric residue without harsh chemicals. Extend your iron's life today!
Indian Cloud Telephony Firms Lead Voice AI Revolution
Indian enterprises are rapidly adopting voice AI for customer service, with cloud telephony companies like Exotel and Ozonetel enabling natural conversations in multiple languages while cutting costs.
How to Prevent Mobile Number Change Fraud
Learn how scammers hijack mobile numbers for online fraud and discover 5 crucial steps to safeguard your bank accounts and digital identity. Act now to protect yourself!
Ring Forces Hundreds of Remote Workers to Relocate
Amazon's Ring division mandates hundreds of customer service workers to relocate to central hubs in US and UK as company shifts to AI-powered support system. Read the full story.
Capillary Tech Secures $45M Funding Round
SaaS leader Capillary Technologies raises $45M in Series D funding led by Avataar Ventures to expand global presence and enhance AI-powered customer loyalty solutions.
Why Bengaluru picks assisted-living for elders
Bengaluru families are turning to premium assisted-living rentals for elderly parents as disease burdens rise and joint families shrink. Discover this growing urban trend.
Amazon's $2.5 Billion Payout: Who Gets Refunds?
Amazon begins $2.5 billion payouts to eligible Prime members after FTC settlement. Find out if you qualify for a refund and the details of the lawsuit.
Bengaluru Families Opt for Assisted Living Rentals
Bengaluru families are turning to premium assisted-living facilities for elderly care as joint families shrink and disease burdens rise. Discover this growing urban trend.
Zomato to Share Customer Phone Numbers with Restaurants
Zomato CEO announces new feature allowing restaurants to access customer phone numbers with consent. Learn about the privacy implications and terms of this controversial update.
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