Vadodara Airport Ranks 2nd Nationally in AAI Survey
Vadodara Airport achieves an impressive 4.98/5 score, securing second rank in India's AAI customer satisfaction survey. Discover how it topped Gujarat!
Vadodara Airport achieves an impressive 4.98/5 score, securing second rank in India's AAI customer satisfaction survey. Discover how it topped Gujarat!
A violent protest against a coal mining project in Chhattisgarh's Tamnar saw a woman constable's clothes torn. Two individuals arrested following the December 27 incident. Read the full report.
A woman police constable was stripped & assaulted during a violent anti-mining protest in Raigarh, Chhattisgarh on Dec 27. The video sparked outrage. Read details.
Microsoft had a secret internal line where operators answered as 'Bill Gates's office' to placate irate customers. Veteran engineer Raymond Chen reveals the clever support protocol. Read the full story.
A 16-year-old Indian-origin startup founder in Canada faced threats from a customer over a 30-second technical issue. Om Patel's story highlights the challenges young entrepreneurs face. Read more about the incident and community support.
Visakhapatnam International Airport reports strong 9.29% passenger growth from Jan-Nov 2025, handling over 27.5 lakh flyers. It ranks 9th nationally for customer satisfaction. Read more about its hub ambitions.
Giridih police arrested three inter-state cybercriminals from Telkhari forest for amassing property worth over Rs 85 lakh through fraud. Details on their modus operandi inside.
RBI mandates banks to clear KYC update delays, warns against routine rejections to combat fraud and mis-selling. New AI tools like MuleHunter.ai deployed. #Banking #RBI #CustomerProtection
Axis Max Life Insurance deploys Agentic AI, slashing customer query resolution time by 30%. Discover how this tech enhances service and boosts efficiency.
Prayagraj Airport's passenger satisfaction score leaps, ranking 12th nationally. Discover how UP airports like Bareilly and Ayodhya also excelled in the latest AAI survey.
Congress NSUI activists marched in Bhopal against the proposed cutting of 8000 trees for a road project. State chief Jitu Patwari warned of environmental damage. Join the conversation on conservation.
A new survey reveals nearly a quarter of Indian mobile users find the complaint filing process cumbersome. Discover key pain points and what telecom operators must improve.
Indian & Bangladeshi Hindus protested in London over minority killings. BHAS UK organised the peaceful demo, chanting Hanuman Chalisa & playing Bangladesh's anthem. Read more.
AIBEA demands disciplinary action for customers abusing bank staff, highlights recruitment slowdown's impact on CASA deposits, and reaffirms opposition to bank privatisation. Read key insights from the Pune conference.
ASBL successfully organized India's biggest real estate event in Delhi, bringing together thousands of customers. The event celebrated homeownership and showcased future projects.
An 80-year-old woman collapsed and died during a DMK-led protest in Annur against the Union government's VB-GRamG Bill. Details on the incident and police case.
Grammy-winning composer Ricky Kej called out Amazon India after delivery agents refused to carry his TV to the second floor. The incident sparked online outrage and an apology from Amazon. Read details.
Members of VHP and Bajrang Dal staged a protest at the Bangladesh High Commission in Delhi, condemning the lynching of a Hindu man. Police intervened as tensions rose. Read the full report.
A session in Ludhiana addressed rising cyber frauds targeting Gen Z. Experts from Punjab Police and banking outlined protective measures. Learn how to safeguard your digital identity.
Opposition INDIA bloc announces nationwide protests against Vande Bharat Act and Ram G Act. AAP, Congress leaders to lead demonstrations. Get the latest updates.
IndiGo begins contacting passengers impacted by December flight disruptions for ₹10,000 travel vouchers. Learn who is eligible and the process for those who booked via partners.
TRAI's new directive requires all insurance companies to call customers only from 1600-series numbers. Learn how this rule combats fraud and protects policyholders.
Deoghar police arrested 12 individuals for a cyber fraud racket where they impersonated customer care officials. Raids recovered phones, SIMs, and cash. Read the full details.
MoEngage raises $180M more in Series F, total hits $280M. Funds to boost AI suite Merlin, expand in North America, Europe, and eye acquisitions. Read more.
BSNL's new in-house app 'Sanchar Mitra' replaces the old system, ending SIM registration disruptions. A key step for faster, indigenous customer service.
Cab drivers in Bengaluru blocked a key toll plaza protesting new airport pick-up rules requiring a Rs 150 fee. The protest caused major traffic disruptions. Read the full story.
Kapture CX's inaugural CXclusive Series event in Bengaluru brought together over 70 leaders to explore Agentic AI's role in transforming customer experience. Discover key insights from industry experts.
Massive youth-led protests erupt across Germany against the plan to revive compulsory military service. Students walk out, calling it 'recruitment of death'. Details inside.
RBI Governor announces a special two-month campaign to resolve all complaints pending over 30 days with the Ombudsman. Get details on the surge in grievances and the central bank's push for better customer service.
Families with toddlers and elderly passengers face chaos at Delhi airport as IndiGo cancels flights for second consecutive day. Passengers stranded, forced to pay high rebooking costs.