Vizag: ₹32 Lakh Lost to Fake Customer Care Scams
Visakhapatnam residents lose over ₹32 lakh to fake customer care numbers on search engines. Police warn against QR code payments and share safety tips. Stay protected from cyber fraud!
Category : Search result: customer service automation
3.7 Million Chinese Take Civil Service Exam After Age Cap Rise
A record 3.7 million Chinese applicants competed for 39,600 government jobs in national civil service exam after age limit increased to 40. Discover what drives this massive competition.
Coupang Data Breach Affects 33.7 Million Users
South Korea's e-commerce giant Coupang suffers a massive data breach impacting 33.7 million customer accounts. Learn what data was stolen and how to protect yourself.
GIM Study: Balanced AI Design Builds Customer Trust
Goa Institute of Management research reveals the ideal level of AI humanisation for customer comfort. Learn how design impacts trust and engagement in services.
Odisha chaiwalla's decade of social service inspires many
Meet Shiba Shankar Jena, a Bhubaneswar tea seller who dedicates his New Year earnings and half of January income to help the underprivileged. Discover how his small stall makes a big difference in his community.
Meesho: 61% Queries Solved by Gen AI, IPO Dec 3
Meesho reveals Gen AI handles 61% consumer queries as it prepares for December 3 IPO with Rs 4,250 crore fresh issue. Discover the e-commerce platform's digital transformation.
AI to Reshape 30% Work Hours by 2030: McKinsey
McKinsey report reveals AI-powered automation will transform 30% of work hours by 2030, but human workers remain indispensable. Learn how India can adapt.
Apple's Fifth India Store Coming to Noida
Apple confirms opening its fifth retail store in India at Noida next month. Experience new devices firsthand and get expert support from Apple teams.
Macron Announces Military Service After Russia EU Warning
French President Emmanuel Macron unveils 10-month military service for youth amid Russia tensions. Protests erupt in France as Europe faces security risks. Full details inside.
Kellton Acquires AI Firm Kumori Tech, Shares Surge
Hyderabad's Kellton acquires AI specialist Kumori Tech, boosting ServiceNow capabilities. Shares jump as company eyes global automation leadership. Read more.
France Launches New Youth Military Service Programme
French President Macron announces a voluntary youth military service programme, targeting 50,000 participants by 2035 to bolster national defence. Read more.
France's Macron Unveils Voluntary Military Service Plan
French President Emmanuel Macron announces new voluntary military service program as France responds to accelerating global security threats. Learn about the strategic shift.
Indian Cloud Telephony Firms Lead Voice AI Revolution
Indian enterprises are rapidly adopting voice AI for customer service, with cloud telephony companies like Exotel and Ozonetel enabling natural conversations in multiple languages while cutting costs.
AI Will Transform 57% of US Work, Not Eliminate Jobs
McKinsey Global Institute report reveals AI will transform 57% of US work hours but won't replace workers. Human skills like creativity and empathy remain crucial. Learn how to adapt.
China's AI & Robot Surge Reshapes Global Manufacturing
China installed 295,000 industrial robots in 2024, outpacing the US and the rest of the world combined. Explore how AI is transforming its factories and ports to maintain its global manufacturing dominance.
Gurugram Service Roads to Get ₹200 Crore Upgrade
GMDA approves comprehensive development of service roads across Gurugram with modern infrastructure. Project to enhance connectivity and safety for commuters.
Central Government's Expanding Footprint in Chandigarh
Central Civil Service Rules now apply to Chandigarh UT employees as AGMUT cadre officers take key posts. Retirement age increases to 60, child care leave expands. Read analysis.
IIM-A Grad's AI Platform Transforms Tier-2 Campus Placements
Vishal Sood, IIM Ahmedabad alumnus, launches PlaceCom AI platform to democratize job opportunities for tier-2 and tier-3 college students. The startup has raised $2 million and expanded internationally.
Ring Forces Hundreds of Remote Workers to Relocate
Amazon's Ring division mandates hundreds of customer service workers to relocate to central hubs in US and UK as company shifts to AI-powered support system. Read the full story.
Nvidia-Foxconn AI Partnership Transforms Manufacturing
Nvidia partners with Foxconn to integrate AI into global manufacturing. The collaboration will create AI-powered factories, boosting efficiency and automation worldwide. Discover how this tech alliance will reshape production.
Smart devices driving up electricity costs in Indian homes
Connected smart devices and always-on culture in modern Indian homes are quietly inflating electricity bills. Learn how to save money by optimizing automations.
Smart Home Guide: Build Setup That Lasts Years
Learn how to build a smart home that stays relevant for years. Avoid device clutter, compatibility issues with flexible platforms like Home Assistant, Zigbee devices, and future-proof planning.
Capillary Tech Secures $45M Funding Round
SaaS leader Capillary Technologies raises $45M in Series D funding led by Avataar Ventures to expand global presence and enhance AI-powered customer loyalty solutions.
Amazon's $2.5 Billion Payout: Who Gets Refunds?
Amazon begins $2.5 billion payouts to eligible Prime members after FTC settlement. Find out if you qualify for a refund and the details of the lawsuit.
Zomato to Share Customer Phone Numbers with Restaurants
Zomato CEO announces new feature allowing restaurants to access customer phone numbers with consent. Learn about the privacy implications and terms of this controversial update.
Automation Hits India Tech Hiring, Staffing Firms Suffer
Global capability centers in India are cutting routine hiring due to automation and weak IT demand, squeezing revenues at major staffing firms while specialized roles see growth.
Bitespeed AI Voice Agents See Rapid Enterprise Adoption
Bitespeed launches revolutionary AI Voice Agents for e-commerce, automating customer support. Over 100 enterprise brands have already adopted this game-changing technology.
Google CEO: AI May Replace CEOs, Calls It 'Easier'
Google CEO Sundar Pichai believes AI could replace CEOs, calling it 'one of the easier things' for AI. Read how tech leaders view AI's impact on jobs and society.
Shipsy Appoints Servo Sawhney as CCO
SaaS logistics platform Shipsy appoints Servo Sawhney as Chief Customer Officer to drive global customer success and strategic growth initiatives.
5 Best Practices for Vendor Payment Management
Discover how Indian businesses can optimize vendor payment cycles with automation, clear policies, and strong partnerships. Streamline your financial processes today!
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