Mumbai-based Niva Bupa Health Insurance has delivered a robust financial performance in the third quarter of fiscal year 2026, posting a profit after tax of Rs 76 crore. This impressive result has propelled the company's nine-month profit to Rs 208 crore, marking a substantial year-on-year increase of approximately 74%.
Strong Financial Growth and Premium Expansion
The company attributes this significant improvement to steady progress toward sustainable profitability, driven by scale benefits and enhanced cost control measures. In terms of premium income, Niva Bupa reported a gross written premium of Rs 2,231 crore for the quarter, representing a nearly 55% surge compared to the Rs 1,442 crore recorded in the same period last year.
When adjusted for accounting changes on a like-to-like basis, the premium growth stands at about 32%, underscoring continued momentum in the retail health insurance segment. This indicates that the company is not only expanding its revenue base but also maintaining a healthy growth trajectory in its core business areas.
Operational Efficiency and Market Presence
Operational metrics also showed positive trends during the quarter. The claims settlement ratio reached 94.1%, reflecting a high level of customer service and reliability. Additionally, the combined insurance service ratio for the nine-month period improved by approximately 0.5 percentage points from the previous year, pointing to better management of claims and operational expenses.
Niva Bupa has successfully expanded its market footprint, with its retail health insurance market share increasing to 10.2% from 8.8% a year earlier. The company's customer base grew by 23% year-on-year, now covering 24.5 million lives. Customer satisfaction metrics have also improved, as evidenced by a net promoter score increase to 59.
Resilient Demand and Industry Outlook
The company noted that demand for health insurance remains resilient, supported by disciplined underwriting practices, operational efficiencies, and a strong focus on service quality. This comes even as growth across the industry has moderated slightly, highlighting Niva Bupa's ability to outperform market trends.
Overall, Niva Bupa Health Insurance's Q3 FY26 results demonstrate a combination of financial strength, operational excellence, and strategic market expansion, positioning the company well for future growth in the competitive health insurance landscape.
