Government Urges Quick-Commerce Platforms to Rethink '10-Minute Delivery' Promises
Govt Pushes Platforms to Drop Ultra-Fast Delivery Branding

The Indian government is taking a closer look at the ultra-fast grocery delivery model that has become popular across the country. The Labour Ministry has started talks with major quick-commerce platforms about their branding and delivery timelines.

Platforms Prepare for Changes

Companies including Blinkit, Zepto, Swiggy and Zomato are getting ready to make adjustments following these discussions. The talks have focused on important issues like worker safety, welfare standards and the operational pressure created by extremely fast delivery promises.

Growing Attention on Gig Workers

This development comes at a time when there is increasing attention on the working conditions of gig workers across India. Recent policy changes have already required platforms to contribute a portion of their turnover toward social security benefits for workers.

The government's engagement with these companies signals a shift in how quick-commerce operations might be regulated in the future. While consumers have enjoyed the convenience of rapid deliveries, authorities are now examining the human cost behind these services.

Platforms that built their brand around promises of 10-minute deliveries may need to reconsider their marketing strategies. The discussions suggest that ultra-fast delivery branding could face restrictions or require modifications to ensure sustainable operations.

This move represents part of broader efforts to create better working conditions in India's growing gig economy. As quick-commerce continues to expand in urban areas, balancing business efficiency with worker welfare has become a priority for policymakers.