The National Testing Agency (NTA) has issued a clarification for candidates appearing in the NEET-UG 2026 examination regarding biometric verification failures. The agency emphasized that candidates should not panic if biometric verification cannot be completed due to technical glitches or personal issues. The NTA has put in place alternative procedures to ensure that no candidate is disadvantaged by such situations.
Understanding Biometric Verification in NEET-UG 2026
Biometric verification is a standard security measure used during the NEET-UG examination to confirm the identity of candidates. It typically involves fingerprint scanning or facial recognition. However, there are instances where this process may fail due to factors such as wet or dry fingers, machine malfunction, or network issues. In such cases, the NTA has provided clear instructions to guide candidates through the process.
Steps to Follow If Biometric Verification Fails
Candidates are advised to remain calm and follow these steps if their biometric verification does not work:
- Do not panic: The NTA assures that failure of biometric verification does not mean disqualification. Candidates will still be allowed to take the exam.
- Inform the invigilator: Immediately bring the issue to the attention of the exam room invigilator or the technical support staff present at the center.
- Alternative verification: The center staff will initiate an alternative verification process, which may include manual identity checks using the candidate's admit card and a valid photo ID.
- Documentation: Candidates may be required to sign a declaration form confirming their identity and acknowledging the biometric issue.
- Proceed with the exam: Once the alternative verification is completed, the candidate will be allowed to proceed with the examination as usual.
Common Reasons for Biometric Failure
Biometric verification can fail for several reasons, including technical issues with the scanning device, poor network connectivity, or personal factors such as cuts, scars, or excessive moisture on the fingers. The NTA has trained center staff to handle these situations efficiently.
Preventive Measures for Candidates
To minimize the risk of biometric failure, candidates are advised to keep their hands clean and dry before the verification process. They should also ensure that their admit card and photo ID are readily available for manual verification if needed.
Official NTA Statement
In its official communication, the NTA stated: "Candidates should not worry if biometric verification fails. Our center staff is well-equipped to handle such scenarios. The integrity of the examination process remains uncompromised, and every candidate will be given a fair chance to appear for the exam."
The NTA also reminded candidates to reach the examination center well in advance to allow sufficient time for any unforeseen issues, including biometric verification delays. Candidates are encouraged to stay updated through the official NTA website for any further announcements regarding the examination process.



