In India's evolving professional landscape, authentic stories often resonate more deeply than corporate policies. A recent hiring incident, shared online by career counsellor Simon Ingari, has ignited a significant discussion about empathy, flexibility, and how personal challenges are perceived in the workplace.
The Late-Night Request That Changed Perspective
Simon Ingari received a message from a job candidate at 11 pm, the night before her scheduled interview at 2 pm the following day. The candidate faced a sudden crisis: her childcare support had fallen through. With clarity and respect, she explained her situation and asked if she could attend the interview with her 8-month-old baby. She also gracefully offered to postpone if necessary.
Reflecting on his response, Ingari noted that earlier in his career, he might have viewed this request negatively. This time, he chose empathy. His reply was simple and direct: “Absolutely. See you tomorrow.”
The Interview: A Real-World Test of Skills
The next day, the candidate arrived with her infant. She apologised multiple times before the interview began, with her baby on her lap. Approximately ten minutes into the conversation, the child began to cry. The candidate, however, remained composed, attempting to soothe her baby while continuing to answer questions thoughtfully.
Ingari observed this not as a disruption, but as a demonstration of crucial skills. The role required calmness under pressure, clear thinking, and managing unexpected situations. In his view, handling a crying infant while tackling complex interview questions showcased these abilities perfectly.
A Decision Validated and a Broader Lesson
The interview proceeded without judgment, focusing solely on the candidate's capabilities. The outcome validated Ingari's approach. One year later, the hired candidate is described as one of the team's most trusted members.
Ingari used this experience to highlight the unique strengths working parents bring. “Working parents, especially mothers, are the most organised, efficient, and flexible people you'll ever hire,” he stated. He added that individuals who manage a 3 am baby crisis and still perform at work are exceptionally equipped to handle professional stress.
Social Media Echoes a Cultural Shift
The online post garnered widespread emotional support, reflecting a shift in attitudes. Users praised the humane approach, with one noting that family responsibilities often increase dedication to one's job. Another called the story “refreshing,” while a third user succinctly stated, “Parenting is the ultimate resilience test. Nailed it.”
This viral moment underscores a growing conversation in India about redefining professionalism to include compassion and real-life context, challenging outdated norms that separate personal and professional identities.
