In a significant move to improve healthcare services, the Tata Main Hospital (TMH) in Jamshedpur announced on Thursday a series of new and upgraded facilities. These enhancements are focused on elevating patient care and making visits more convenient for both patients and their families.
Digital Convenience Meets Healthcare
The hospital has rolled out key initiatives designed to streamline its internal processes. The cornerstone of this upgrade is a newly launched online in-patient (IP) payment system. This platform allows patients and their attendants to make secure payments for hospital services remotely, significantly reducing the need for physical visits solely for financial transactions.
The system supports a wide range of payment methods, including debit cards, credit cards, net banking, and the popular UPI, offering flexibility and efficiency.
Streamlining Admissions and Care
Alongside the digital payment solution, TMH has introduced a Single Point Admission Counter (SPAC). This centralized counter is expected to simplify and speed up the admission process, minimizing hassle for patients during critical times.
Furthermore, the hospital has completed the renovation of its nursery, ensuring improved amenities and a better environment for newborn care. These steps collectively aim to enhance the overall patient experience from admission to discharge.
A Commitment to Continuous Improvement
Dr. Vinita Singh, General Manager of Medical Services at TMH, emphasized that these new facilities are part of the hospital's ongoing efforts. The goal is to seamlessly integrate advanced healthcare services with digital convenience and upgraded infrastructure.
By adopting these measures, Tata Main Hospital reinforces its commitment to providing accessible, efficient, and patient-centric medical services to the community in Jamshedpur and the wider Kolhan region.