In a significant move toward inclusive aviation, India's Directorate General of Civil Aviation (DGCA) has issued a groundbreaking directive that will transform air travel for passengers with disabilities. The new regulations mandate all Indian airlines to implement standardized service request codes specifically designed for Divyangjan travelers.
Standardized System for Smoother Travel
The aviation authority has established a comprehensive coding system that covers various assistance requirements. From wheelchair services and medical equipment handling to special boarding procedures, each service now has a designated code that will be uniformly implemented across all domestic carriers.
What This Means for Passengers
This revolutionary system ensures that Divyangjan passengers receive consistent and appropriate assistance regardless of which airline they choose to fly with. The standardized codes eliminate confusion and miscommunication that often plagued special assistance requests in the past.
Key Benefits of the New System
- Uniform service quality across all Indian airlines
- Clear communication between passengers and airline staff
- Streamlined booking process for special requirements
- Enhanced dignity and independence for Divyangjan travelers
- Reduced waiting times and improved efficiency
Airlines' Implementation Timeline
The DGCA has set clear deadlines for airlines to integrate these service codes into their booking systems, training modules, and operational procedures. Carriers must complete staff training and system updates to ensure seamless implementation before the deadline.
This initiative represents a major step forward in making Indian aviation truly accessible to all citizens. The standardized coding system not only improves the travel experience for Divyangjan passengers but also establishes India as a leader in inclusive aviation practices in the global arena.
