Madurai MP S Venkatesan has raised concerns over technical glitches faced by students appearing for the NEET re-examination, particularly regarding the fee refund process while downloading admit cards. In a letter to Union Education Minister Dharmendra Pradhan, Venkatesan highlighted that students attempting to download hall tickets for the June 21 re-examination were redirected to a link requiring verification of bank account details.
Technical Glitches Reported
According to the MP, clicking the “Edit & Proceed” option caused the website to crash. Upon logging in again, students were only shown the admit card download option, leaving them unable to complete the refund process. “As a result, students who had already submitted their bank account details are deeply disappointed,” Venkatesan stated, adding that many fear they may not reclaim the examination fee.
NTA's Response and Allegations
The National Testing Agency (NTA) had earlier reported that around four lakh students downloaded admit cards between Sunday evening and Monday morning. However, Venkatesan alleged that bank account details previously submitted by many candidates had disappeared from the system. “This incident reveals yet another failure, incompetence, and administrative blunder by NTA,” he said. He further accused the agency of deliberately designing the website to prevent students from reclaiming their fees.
Demands for Immediate Action
Venkatesan questioned why a bank verification link was attached to the admit card process after the refund exercise was completed, suggesting it may have been “deliberately engineered.” He demanded the immediate removal of the bank verification link from the hall ticket download process and sought a separate facility for students to re-enter bank details. “NTA has further burdened students who are already under mental stress, pressure, and fear regarding the new examination,” he added.
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