Gurgaon experienced a notable rise in cybercrime complaints during 2025, but the financial impact on victims decreased significantly. The number of reported cyber fraud cases climbed from 40,051 in 2024 to 42,327 in 2025, marking a 6% increase. However, the total amount lost to these scams dropped sharply from nearly Rs 388 crore to Rs 286 crore, saving citizens approximately Rs 102 crore.
Police Action and Bank Coordination Drive Down Losses
Police officials attribute this positive trend to several key factors. Faster freezing of fraudulent accounts, improved coordination with banks, public awareness campaigns, and timely reporting by victims all played crucial roles. A senior cyber police officer highlighted that cracking down on bank officials involved with cybercriminals was particularly effective.
"Around 50 bank officials were arrested by our cyber police teams," the officer stated. "This helped uncover a troubling nexus between some bank staff and fraudsters."
Enhanced Banking Measures
Banks have now established dedicated teams to handle police alerts in real time. This allows for quicker freezing of accounts used to park stolen funds. The investigation also revealed cases where bank employees leaked sensitive customer data, especially credit card details, to cybercriminals. This data enabled various scams including phishing attacks, fake investment schemes, digital arrest frauds, and OTP thefts.
As losses decreased in 2025, the amount of money banks placed on hold also fell from about Rs 94 crore to Rs 61 crore. Similarly, the amount returned to victims declined from Rs 41 crore to Rs 33 crore.
Prevention of Major Frauds
Improved coordination helped prevent several large-scale frauds. Following awareness drives, a bank officer noticed consecutive high-value transfers from a customer's account in November. He intervened immediately and alerted the recipient banks to put the transactions on hold. This timely action thwarted a 'digital arrest' scam that could have cost a senior citizen more than Rs 6 crore.
Arrests Increase as Gangs Are Busted
Arrests in cyber fraud cases saw a substantial jump in 2025. Police arrested 2,690 individuals, compared to 1,868 in the previous year. Officials explained that this increase resulted from busting several organized gangs involved in online scams throughout the year.
FIR registrations also rose from 1,358 to 1,680 during the same period, indicating more cases are being formally investigated.
Gurgaon Remains a Prime Target
Senior police officers noted that Gurgaon continues to attract cybercriminals due to its large professional population, high volume of digital transactions, and widespread use of online services. They emphasized the importance of immediate reporting.
"Citizens need to report cyber frauds immediately through the national cybercrime portal or local cyber police stations," a police officer advised. "This helps freeze fraudulent transactions and recover money faster."
The combined efforts of law enforcement and financial institutions are making it harder for cybercriminals to succeed in Gurgaon, even as complaint numbers rise.
