NHAI Issues Urgent Alert on Fraudulent FASTag Annual Pass Websites
The National Highways Authority of India (NHAI) has issued a critical advisory warning the public against fake websites that claim to offer FASTag Annual Pass services. This warning follows numerous complaints from users who have fallen victim to fraudulent portals impersonating official platforms, leading to financial losses for unsuspecting individuals.
Scammers Exploit Search Engines and Ads to Deceive Users
Cybercriminals are increasingly leveraging search engines and online advertisements to target potential victims. These deceptive websites are meticulously designed to mimic genuine government portals, often replicating layouts and branding elements to appear authentic. For the average user, distinguishing these fake sites from legitimate ones can be challenging at first glance, making them highly effective tools for fraud.
How the FASTag Annual Pass Scam Operates
According to the NHAI advisory, the scam typically begins when users search online for FASTag annual pass services. Fraudulent websites, often promoted through paid advertisements and search engine optimization tactics, frequently appear in top search results. Upon clicking these links, users are directed to pages that request sensitive information, including mobile numbers, vehicle registration details, and payment credentials.
The payment interfaces on these sites are crafted to look legitimate, but the funds are not transferred to any authorized agency. Instead, the money is routed to accounts controlled by scammers. After making payments, victims may receive no confirmation at all or be issued fake receipts. In some instances, the websites vanish entirely, leaving users with no recourse once they realize the deception.
Essential Safety Measures to Avoid FASTag Scams
To protect against such scams, NHAI has emphasized the importance of using only official and verified platforms for all FASTag-related services. Users are advised to exercise caution by avoiding sponsored links or unfamiliar advertisements. If a webpage appears suspicious, it is best to exit immediately.
The authority specifically recommends using the Rajmargyatra app for purchasing annual passes and reminds citizens never to share sensitive information, such as OTPs, debit or credit card details, or login credentials, with anyone claiming to offer assistance or technical support. Genuine agencies do not solicit such details through calls or messages, underscoring the need for vigilance in online transactions.
