Kashmir's First Postwoman Ulfat Bano Delivers Mail Through Snow for 30 Years
In the district of Shopian in south Kashmir, a remarkable daily ritual unfolds as Ulfat Bano, aged 55, collects approximately 25 letters from the local post office each morning. Without the convenience of a postal van or even a bicycle to ease her journey, she sets out on foot, embarking on a mission that has defined her life for more than three decades.
Braving Harsh Terrain and Extreme Weather
Ulfat's route takes her through her native village of Hirapora, a place characterized by stone walls and wooden barns topped with corrugated tin roofs. The terrain is unforgiving, especially during winter when snowfall can reach knee-deep levels, burying walking tracks for weeks on end. Despite these challenges, Ulfat persists, treating her job with the enthusiasm of a new recruit.
Her dedication is unwavering. When snow blankets the landscape, turning Hirapora into a silent, sleeping village, Ulfat remains the lone postal link to the outside world. She ventures out with an umbrella in one hand and a bundle of mail in the other, her traditional pheran providing the only splash of color against the white hillside. She refuses to take breaks, ensuring that mail delivery continues regardless of sun, rain, or snow.
Equal Work in a Male-Dominated Profession
In a profession historically dominated by men, Ulfat earns Rs 22,000 per month, working the same hours and covering equal distances as her male counterparts elsewhere in Jammu and Kashmir. She does not seek any special concessions or see a distinction based on gender. However, the physical toll of the job has become more apparent as she approaches retirement, with just five years left in her career.
"It gets difficult at times," Ulfat admits, "but my passion for this job does not allow me to quit." Her motivation stems from the intangible rewards of her work, which go beyond mere financial compensation.
Connecting Communities Across Geographies
Over the past 30 years, Ulfat has witnessed countless moments of joy and celebration as she delivers good news to families in Hirapora. Whether it's a long-awaited letter, a job offer, or a parcel from afar, her role as a bearer of happiness has cemented her place in the community. "I see my work as a good deed," she says, "It connects people across geographies."
Outside the Hirapora post office, a modest brick building adorned with the familiar India Post sign above a green curtain, Ulfat often sits on the wooden steps, hands folded in her lap. On a typical bright spring morning, the grind feels less taxing compared to the harsh winter days. Inside, the next batch of letters and parcels is being prepared, ready for her to deliver once again.
Ulfat Bano's story is a testament to resilience and dedication, showcasing how one individual's commitment can bridge distances and bring communities together, even in the most challenging environments.
