MoEngage raises $280M in Series F for AI push
MoEngage raises $180M more in Series F, total hits $280M. Funds to boost AI suite Merlin, expand in North America, Europe, and eye acquisitions. Read more.
Category : Search result: Customer Experience Week 2025
BSNL Rolls Out Swadeshi 'Sanchar Mitra' App for Customer Onboarding
BSNL's new in-house app 'Sanchar Mitra' replaces the old system, ending SIM registration disruptions. A key step for faster, indigenous customer service.
Kapture CX Hosts AI in CX Forum with 70+ Leaders
Kapture CX's inaugural CXclusive Series event in Bengaluru brought together over 70 leaders to explore Agentic AI's role in transforming customer experience. Discover key insights from industry experts.
RBI's Jan-Feb Drive to Clear Pending Customer Complaints
RBI Governor announces a special two-month campaign to resolve all complaints pending over 30 days with the Ombudsman. Get details on the surge in grievances and the central bank's push for better customer service.
Delhi Airport Chaos as IndiGo Cancels Flights Again
Families with toddlers and elderly passengers face chaos at Delhi airport as IndiGo cancels flights for second consecutive day. Passengers stranded, forced to pay high rebooking costs.
Samsung CES 2026: AI Vision & TriFold Phone Launch Details
Samsung announces its CES 2026 'First Look' event to reveal AI-driven strategies and the Galaxy Z TriFold smartphone. Learn how to watch live and key specs.
Joe Rogan Tops 2025 Podcast Charts Across Platforms
Spotify, Apple, and YouTube reveal 2025's most-streamed podcasts. Joe Rogan reigns supreme across all three platforms. Discover the full top 10 lists and share your favourite!
RBI's 2026 Digital Banking Rules: What It Means for You
RBI's new digital banking framework, effective Jan 1, 2026, tightens bank approvals, mandates explicit customer consent, and bans service bundling. Learn how it protects users.
1,236 Gujarat Teachers Miss GPSC Eligibility by 25 Days
Over 1,200 Gujarat govt teachers face disqualification from GPSC Class-II recruitment as they fall short of the 5-year experience requirement by just 25 days. Teacher associations demand deadline extension.
Best Watches at Dubai Watch Week 2025 Revealed
Discover the standout luxury watches from Dubai Watch Week 2025, featuring innovations from Rolex, Patek Philippe, and more. See the future of horology here!
Tata Comm buys 51% stake in AI firm Commotion for ₹227 cr
Tata Communications acquires a controlling stake in AI-native SaaS platform Commotion to boost its Customer Interaction Suite with advanced AI capabilities. Read more about the strategic move.
Vizag: ₹32 Lakh Lost to Fake Customer Care Scams
Visakhapatnam residents lose over ₹32 lakh to fake customer care numbers on search engines. Police warn against QR code payments and share safety tips. Stay protected from cyber fraud!
Coupang Data Breach Affects 33.7 Million Users
South Korea's e-commerce giant Coupang suffers a massive data breach impacting 33.7 million customer accounts. Learn what data was stolen and how to protect yourself.
GIM Study: Balanced AI Design Builds Customer Trust
Goa Institute of Management research reveals the ideal level of AI humanisation for customer comfort. Learn how design impacts trust and engagement in services.
Anupam Kher recalls trying marijuana, bhang; felt crazy
Veteran actor Anupam Kher reveals his hilarious experiences with marijuana and bhang during NSD days, vowing never to try drugs again after feeling he had 'gone crazy'.
Meesho: 61% Queries Solved by Gen AI, IPO Dec 3
Meesho reveals Gen AI handles 61% consumer queries as it prepares for December 3 IPO with Rs 4,250 crore fresh issue. Discover the e-commerce platform's digital transformation.
Calcutta HC Scrutinizes Teacher Recruitment Experience Marks
Calcutta High Court examines petitions challenging 10-mark teaching experience provision in WB teacher recruitment. Justice Sinha to hear both sides on Monday. Key hearing could impact thousands of candidates.
Apple's Fifth India Store Coming to Noida
Apple confirms opening its fifth retail store in India at Noida next month. Experience new devices firsthand and get expert support from Apple teams.
Indian Cloud Telephony Firms Lead Voice AI Revolution
Indian enterprises are rapidly adopting voice AI for customer service, with cloud telephony companies like Exotel and Ozonetel enabling natural conversations in multiple languages while cutting costs.
Cyclist Narrowly Escapes Death in Uttar Pradesh Bus Crash
Shocking CCTV footage captures cyclist's miraculous survival after being hit by speeding bus in Uttar Pradesh. Watch the heart-stopping incident that highlights road safety concerns.
Golden Temple Langar: Serving 100,000 With Equality
Discover how Amritsar's Golden Temple langar serves over 100,000 people daily, embodying Sikhism's core values of equality, community, and selfless service in action.
ONLY Transforms Shopping at DLF Mall of India Noida
Fashion brand ONLY unveils revolutionary store at DLF Mall of India, Noida, featuring interactive tech and exclusive collections. Discover the future of retail shopping today!
Ring Forces Hundreds of Remote Workers to Relocate
Amazon's Ring division mandates hundreds of customer service workers to relocate to central hubs in US and UK as company shifts to AI-powered support system. Read the full story.
Calcutta HC Pauses SLST 2025 Experience Marks Decision
Calcutta High Court delays ruling on teaching experience marks in SLST 2025, awaits Supreme Court verdict. Key hearing scheduled for November 24-26. Read latest updates.
Xbox Full Screen Experience Now on More Handhelds
Microsoft's Xbox Full Screen Experience is now available on Lenovo Legion Go, ROG Ally, and other Windows handhelds, freeing up 2GB RAM for a console-like UI. Download it today!
Capillary Tech Secures $45M Funding Round
SaaS leader Capillary Technologies raises $45M in Series D funding led by Avataar Ventures to expand global presence and enhance AI-powered customer loyalty solutions.
Amazon's $2.5 Billion Payout: Who Gets Refunds?
Amazon begins $2.5 billion payouts to eligible Prime members after FTC settlement. Find out if you qualify for a refund and the details of the lawsuit.
Zomato to Share Customer Phone Numbers with Restaurants
Zomato CEO announces new feature allowing restaurants to access customer phone numbers with consent. Learn about the privacy implications and terms of this controversial update.
Bitespeed AI Voice Agents See Rapid Enterprise Adoption
Bitespeed launches revolutionary AI Voice Agents for e-commerce, automating customer support. Over 100 enterprise brands have already adopted this game-changing technology.
Shipsy Appoints Servo Sawhney as CCO
SaaS logistics platform Shipsy appoints Servo Sawhney as Chief Customer Officer to drive global customer success and strategic growth initiatives.
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