Human Customer Care Becomes a Luxury in 2025
As companies race to automate support, speaking to a real person has become a luxury, sometimes even a paid one. Explore the human cost of AI-driven customer service.
Category : Search result: customer care automation
Pro FX Tech H1 Revenue Rises 31% to Rs 79.3 Crore
Pro FX Tech reports strong H1 FY26 results with revenue up 31% to Rs 79.3 crore and net profit surging 44.5%. The audio-visual company expands dealer network and plans new experience centers.
Honeywell CEO Reveals AI Future for Industrial Automation
Honeywell Process Solutions CEO Jim Masso announces AI-human convergence in industrial automation at HUG 2025 Europe, launching Autonomy X initiative for energy, chemicals & mining sectors.
Air Serbia Unveils New Frequent Flyer Program with Loyalty Partner
Air Serbia partners with Loyalty Juggernaut to launch a revolutionary frequent flyer program, enhancing customer experience with personalized rewards and digital innovation.
IKEA's 21 Budget Smart Gadgets for Google & Apple Home
IKEA launches 21 affordable smart home devices compatible with Google Home and Apple HomePod, making smart home technology accessible to Indian households.
SEOagency.in: 91% Retention & New GEO Model Launch
Indian digital marketing leader SEOagency.in celebrates exceptional customer loyalty while introducing innovative Generative Engine Optimization to transform ROI-driven digital growth strategies.
MoEngage raises $100M for AI marketing expansion
San Francisco and Bengaluru-based customer engagement platform MoEngage raises $100 million in Series E funding led by Goldman Sachs Asset Management and B Capital to accelerate AI-powered marketing solutions and expand across North America and APAC regio
Alligator Automation: 17 Years of Packaging Excellence
Discover how Alligator Automation celebrates 17 years of revolutionizing packaging automation worldwide with cutting-edge technology and sustainable solutions from India.
Odisha HC orders ₹1L compensation for defective car
In a landmark consumer protection case, the Odisha High Court has directed a car dealer to pay ₹1 lakh compensation to a customer who received a defective vehicle. Learn how the court upheld consumer rights in this significant ruling.
Wall Street Stalls: Doordash Slumps, Rockwell Rises in Mixed Trade
US markets tread water as investors await key earnings reports. Doordash shares plummet while Rockwell Automation surges. Global markets present mixed picture as traders weigh economic indicators.
Goldman Sachs CEO: AI Won't Create Replacement Jobs
David Solomon reveals stark reality about AI-driven layoffs at Goldman Sachs, challenging industry optimism about job creation in artificial intelligence era.
Hubballi Startup Creates Intelligent Robots for Multiple Sectors
Discover how a Karnataka-based startup is revolutionizing automation with AI-powered robots designed for manufacturing, healthcare, and defense sectors with cutting-edge indigenous technology.
PayTM Launches Digital Gold to Boost Customer Engagement
PayTM expands its financial ecosystem with 24K digital gold coins, offering customers a secure and accessible investment avenue while deepening platform engagement.
UP Healthcare Transformation: Ayushman Bharat Success Story
Uttar Pradesh witnesses unprecedented healthcare transformation through Ayushman Bharat scheme and STEMI initiative, bridging gap between public and private sectors for better patient care.
Firstsource Invests in Lyzr AI to Revolutionize BPO Services
Firstsource Solutions makes strategic investment in Lyzr AI to revolutionize business process outsourcing with cutting-edge generative AI technology, enhancing customer experience and operational efficiency.
Indian Bank MD Backs Jharkhand's Economic Growth
Indian Bank's Managing Director Binod Kumar commits to accelerating Jharkhand's economic development through enhanced banking services, digital transformation, and robust credit support for key sectors.
5 Expert Habits for Long Black Healthy Hair
Discover the essential daily habits that can transform your hair from dull to dazzling. Learn professional tips for achieving the long, black, and healthy hair of your dreams with these simple yet effective routines.
AgentForce AI Revolutionizes Life Sciences Engagement in India
Discover how AgentForce's AI-powered platform is reshaping customer engagement in India's life sciences sector, eliminating burnout while boosting productivity by 40%.
India's D2C Marketing Revolution: Beyond Sales
Discover how Indian D2C brands are shifting from aggressive sales tactics to building genuine customer relationships through storytelling and community engagement.
UST Backs Aiola's Voice AI for Hands-Free Frontline Automation
Digital transformation leader UST invests in Aiola's groundbreaking voice AI platform, set to transform frontline operations with intelligent, hands-free automation solutions.
Bajaj Financial Securities invests in Lemnisk CDP
Bengaluru-based customer data platform Lemnisk completes significant secondary transaction led by Bajaj Financial Securities, marking major investor confidence in India's martech sector.
Bajaj Financial Securities Leads Lemnisk Investment
Bengaluru-based customer data platform Lemnisk completes significant secondary transaction led by Bajaj Financial Securities, marking major investor confidence in Indian martech sector.
AI Reshapes India's IT Sector: New Jobs Emerge
Discover how artificial intelligence and automation are revolutionizing India's $245 billion IT industry, creating new roles while transforming traditional jobs. Exclusive insights from industry leaders.
Japanese Omotenashi: Lessons for Indian Companies
Discover how Japanese Omotenashi - the art of selfless hospitality showcased during Tokyo Olympics - offers valuable lessons for Indian companies seeking to enhance employee experience and customer satisfaction.
South Korea Youth Find Careers in Death Care Industry
As South Korea faces a demographic crisis with its rapidly aging population, young professionals are turning to the death care industry, finding stable careers in funeral services, grief counseling, and memorial technology.
Long-Distance Doctor Relationships: Why They Fail
Discover why maintaining a remote relationship with your family physician could be compromising your healthcare quality and what you need for proper medical attention.
Amazon AI Layoffs: Indian Tech Jobs at Risk
Amazon's massive layoffs reveal how artificial intelligence is rapidly replacing human roles in India's tech sector. Discover which positions are most vulnerable and what this means for the future of Indian IT professionals.
Albert Devadasan appointed MD of Yokogawa India
Yokogawa Electric Corporation announces the strategic appointment of Albert Devadasan as Managing Director of Yokogawa India Limited, bringing over three decades of global leadership experience to accelerate digital transformation in India's industrial se
India's AI Regulation: New Rules for Chatbot Accountability
India proposes groundbreaking AI regulations under Consumer Protection Act. Learn how new draft rules will hold companies accountable for chatbot failures and prevent customer service misuse.
AI's Impact on Indian Jobs: Transformation Ahead
Discover how Artificial Intelligence is reshaping India's employment landscape, boosting productivity while automating white-collar jobs, and what it means for the future of work.
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