TRAI Mandates 1600 Series for Insurance Calls
TRAI's new directive requires all insurance companies to call customers only from 1600-series numbers. Learn how this rule combats fraud and protects policyholders.
Category : Search result: customer data leak
12 Cybercriminals Arrested in Deoghar for Customer Care Scam
Deoghar police arrested 12 individuals for a cyber fraud racket where they impersonated customer care officials. Raids recovered phones, SIMs, and cash. Read the full details.
MoEngage raises $280M in Series F for AI push
MoEngage raises $180M more in Series F, total hits $280M. Funds to boost AI suite Merlin, expand in North America, Europe, and eye acquisitions. Read more.
Govt: No Aadhaar Data Breach, 134 Cr Users Secure
The Indian government confirms no security breach in the Aadhaar database, safeguarding data of 134 crore users with multi-layered encryption and ISO certifications. Read details.
Mumbai teacher booked for exam paper leak via student
A Borivli tuition teacher orchestrated a maths proficiency exam leak using a 14-year-old student with a fake identity. The boy was caught sending the paper via WhatsApp. Read the full investigation details.
BSNL Rolls Out Swadeshi 'Sanchar Mitra' App for Customer Onboarding
BSNL's new in-house app 'Sanchar Mitra' replaces the old system, ending SIM registration disruptions. A key step for faster, indigenous customer service.
Spider-Man: Brand New Day Trailer Leaked Online
The first trailer for Tom Holland's 'Spider-Man: Brand New Day' is leaked months before release. Sony's swift copyright action hints at authenticity. Details on cast, plot, and potential early official release inside.
Why Visakhapatnam's 2020 Styrene Gas Leak Proved Devastating
A new simulation study explains how weather, wind, and a massive release combined to make the 2020 LG Polymers gas leak in Visakhapatnam catastrophic, killing 12. Read the full analysis.
SatLeo's Thermal Mapping to Offer Cooler Routes for Workers
Ahmedabad's SatLeo Labs uses satellite thermal data to map urban heat, aiding city planning and worker safety. Pilot in Tumakuru shows promise for emissions tracking and heat management.
Dhanbad Toxic Gas Leak: High-Level Meet Reviews Crisis
Dhanbad DC Aditya Ranjan held an urgent meeting with BCCL officials over toxic gas leaks from abandoned mines in Kenduadih. Evacuation plans are underway as risks to residents and highway commuters rise.
Andhra Pradesh Refuses to Disclose Google Data Centre MoU
The Andhra Pradesh government has declined to make public the MoU with Google for its $15 billion AI data centre in Visakhapatnam. Explore the details and implications.
Kapture CX Hosts AI in CX Forum with 70+ Leaders
Kapture CX's inaugural CXclusive Series event in Bengaluru brought together over 70 leaders to explore Agentic AI's role in transforming customer experience. Discover key insights from industry experts.
Dhurandhar Pirated Online on Release Day, Box Office at Risk
Ranveer Singh's action film 'Dhurandhar' leaked online in HD on its December 5 release day, posing a threat to its strong Rs 29 crore opening. Read about the piracy crisis and audience reaction.
Toxic Gas Leak in Dhanbad Mines Kills 2, Sparks Panic
Two dead, over a dozen hospitalised after toxic gas leak from abandoned Dhanbad mines. District administration and BCCL intensify response. Read about the crisis and relief efforts.
RBI's Jan-Feb Drive to Clear Pending Customer Complaints
RBI Governor announces a special two-month campaign to resolve all complaints pending over 30 days with the Ombudsman. Get details on the surge in grievances and the central bank's push for better customer service.
Delhi Airport Chaos as IndiGo Cancels Flights Again
Families with toddlers and elderly passengers face chaos at Delhi airport as IndiGo cancels flights for second consecutive day. Passengers stranded, forced to pay high rebooking costs.
Vasai Gas Leak: Committee Probes Lapses, 1 Dead
VVCMC forms inquiry committee after chlorine gas leak in Vasai West kills a 59-year-old man. 18 hospitalized. No FIR yet, only ADR filed. Details inside.
Dhanbad Gas Leak: 2 Dead, 10,000 Face Evacuation
A suspected toxic gas leak from a closed mine in Dhanbad has claimed two lives, prompting plans to evacuate nearly 10,000 residents. Authorities are scrambling to contain the crisis. Read for live updates.
Samsung CES 2026: AI Vision & TriFold Phone Launch Details
Samsung announces its CES 2026 'First Look' event to reveal AI-driven strategies and the Galaxy Z TriFold smartphone. Learn how to watch live and key specs.
RBI's 2026 Digital Banking Rules: What It Means for You
RBI's new digital banking framework, effective Jan 1, 2026, tightens bank approvals, mandates explicit customer consent, and bans service bundling. Learn how it protects users.
Tata Comm buys 51% stake in AI firm Commotion for ₹227 cr
Tata Communications acquires a controlling stake in AI-native SaaS platform Commotion to boost its Customer Interaction Suite with advanced AI capabilities. Read more about the strategic move.
India's DPDPA Rules: A Compliance Challenge
India's Digital Personal Data Protection Act Rules are now out, but businesses face a complex path to compliance. We explore the key hurdles, from consent to cross-border data flows.
Coupang Data Breach Impacts 33.7 Million Customers
South Korea's top e-commerce giant Coupang apologises after a massive data breach leaks personal details of 33.7 million users. Learn about the investigation and how to protect yourself.
Vizag: ₹32 Lakh Lost to Fake Customer Care Scams
Visakhapatnam residents lose over ₹32 lakh to fake customer care numbers on search engines. Police warn against QR code payments and share safety tips. Stay protected from cyber fraud!
Understanding India's Digital Personal Data Protection Act 2025
India's DPDP Act 2023 empowers citizens with data rights while establishing business obligations. Learn how this landmark legislation protects your digital privacy and transforms data governance.
Coupang Data Breach Affects 33.7 Million Users
South Korea's e-commerce giant Coupang suffers a massive data breach impacting 33.7 million customer accounts. Learn what data was stolen and how to protect yourself.
Coupang Data Breach Exposes 33.7 Million Accounts
South Korean authorities investigate massive Coupang data breach affecting 33.7 million accounts. Chinese national suspected in what could be country's largest cybersecurity incident.
Coupang Data Breach: 33.7M Accounts Exposed
South Korean authorities investigate massive Coupang data leak affecting 33.7 million accounts. Chinese national suspected in what could be country's largest cybersecurity breach.
GIM Study: Balanced AI Design Builds Customer Trust
Goa Institute of Management research reveals the ideal level of AI humanisation for customer comfort. Learn how design impacts trust and engagement in services.
Vahan Database Shows 117 Data Anomalies in Vehicle Records
NIC discovers 117 anomalies in Vahan database including 1,500 EVs registered before 1996. Government launches massive data cleansing exercise to identify operational vehicles and improve policy planning.
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