Andy Jassy: Why Customer Satisfaction Never Lasts
Amazon CEO Andy Jassy explains his famous quote about customers being 'beautifully dissatisfied' and what it means for businesses trying to stay ahead in competitive markets.
Category : Search result: customer expectations
Udupi Scams: Man Loses Rs 86k, Woman Rs 1.6 Lakh in Fraud
Ashok Kumar from Karkala lost Rs 85,999 after calling a fake bank helpline. In a separate case, a woman from Udupi found Rs 1.6 lakh illegally transferred from her account. Police have registered cases under IT Act and BNS.
WhatsApp Business API Boosts Customer Ops in Emerging Markets
WhatsApp Business API is revolutionizing customer service in emerging markets by enabling efficient, scalable, and cost-effective communication for businesses.
Warren Buffett's Secret to a Lasting Marriage
Billionaire investor Warren Buffett reveals his unconventional key to a long marriage: finding a partner with low expectations. Discover the deeper wisdom behind his famous quote.
Canara Robeco CIO: Govt Spending Crucial, Hopes Budget Avoids Tightening
Canara Robeco AMC's equity CIO Shridatta Bhandwaldar says government spending is vital amid weak demand. He shares 2026 outlook, sector views, and limited budget expectations. Read more.
Startups Seek ESOP Tax Clarity, Boost for Deep Tech & AI
Indian startups urge the government for clear ESOP taxation guidelines and enhanced funding for deep tech & AI in the upcoming budget. Experts highlight current tax hurdles.
Zomato User Exposes Huge Price Gap, Bill Goes Viral
A customer's viral post reveals a ₹335 price difference between Zomato and restaurant bills, igniting a fierce online debate about food delivery app pricing and hidden costs. Read the full story.
Zomato user charged ₹655 for ₹320 food order, sparks outrage
A Zomato user's complaint about being charged ₹655 for a ₹320 order ignites a social media storm. Users demand transparency on commissions, while delivery partners report unpaid incentives. Read the full story.
Nvidia's secret social listening campaign for DGX Spark revealed
Leaked emails show Nvidia CEO Jensen Huang personally ordered damage control after public criticism of DGX Spark AI system. Read how the chip giant monitors social media.
Airtel Customer Care Numbers 2026: Complete Guide
Get all the official Airtel customer care numbers for 2026. Contact support for prepaid, postpaid, DTH, broadband, and banking services easily. Save these essential helpline numbers now!
Amreli Teacher Duped of Rs 15 Lakh in Cyber Scam
A 61-year-old retired teacher from Amreli was cheated of Rs 15 lakh by fraudsters posing as SBI customer care. Learn how the scam unfolded and protect yourself.
Japan's No-Napkin Culture Sparks Major Reddit Travel Debate
A simple Reddit query about missing napkins in Japan ignited a deep cultural discussion. Discover why dining etiquette, tourist perceptions, and local norms clashed in this viral travel thread.
Aroa Ventures invests in AI CCaaS provider C-Zentrix
Aroa Ventures invests in C-Zentrix, an AI-powered Contact Center as a Service provider, to accelerate innovation and market expansion in customer experience solutions.
ET NOW's Budget Bharat Yatra 2026 to Amplify Grassroots Voices
ET NOW and ET NOW Swadesh launch Budget Bharat Yatra 2026, a month-long multi-city initiative to gather budget expectations from India's heartland. Discover how it aims to shape policy.
Microsoft's Fake Bill Gates Office for Angry Customers
A former Microsoft engineer reveals a 30-year-old secret: a fake 'Bill Gates's office' phone line was used to placate irate customers. Discover the clever ruse that saved the CEO's time.
Joyzai Launches AI Chatbot to Eliminate Customer Frustration
Indian startup Joyzai unveils its AI-powered chatbot designed to transform customer service by eliminating frustration and boosting satisfaction for businesses. Discover how.
India's Research Sector Grows 14% to Rs 29,008 Cr in FY25
India's research and insights industry surged to Rs 29,008 crore in FY2025, driven by predictive modelling and analytics. Discover the key growth drivers and future outlook.
Thiruvananthapuram Airport Earns Prestigious ACI Level-3 Rating
Thiruvananthapuram International Airport achieves ACI's Level-3 accreditation for superior customer experience, marking a significant upgrade from last year. Discover the tech and service initiatives behind this success.
Blinkit delivery agent's heartwarming New Year gesture goes viral
A Blinkit delivery agent's simple, personal New Year wish written on a customer's receipt sparks a viral wave of joy and appreciation online. Read this heartwarming story.
Bezos: Amazon's Success Secret is Customer Obsession, Not Rivals
Jeff Bezos credits Amazon's trillion-dollar success to an 'obsessive, compulsive focus on the customer' over competitors. He also advises youth to work at McDonald's for foundational skills. Read more.
Vadodara Airport Ranks 2nd Nationally in AAI Survey
Vadodara Airport achieves an impressive 4.98/5 score, securing second rank in India's AAI customer satisfaction survey. Discover how it topped Gujarat!
New Study Reveals India's Changing School Success Metrics
A major study of 3700+ stakeholders reveals a growing divide in how students, parents, and teachers in India define educational success. Discover the new school reality.
Microsoft's secret line for customers demanding Bill Gates
Microsoft had a secret internal line where operators answered as 'Bill Gates's office' to placate irate customers. Veteran engineer Raymond Chen reveals the clever support protocol. Read the full story.
Teen Indian-origin founder bullied over startup glitch
A 16-year-old Indian-origin startup founder in Canada faced threats from a customer over a 30-second technical issue. Om Patel's story highlights the challenges young entrepreneurs face. Read more about the incident and community support.
DSP MF's Vinit Sambre Optimistic on 2026 Indian Stock Market
Vinit Sambre of DSP Mutual Fund forecasts a recovery for Indian equities in 2026, driven by improved liquidity, fiscal support, and structural growth in consumption and energy. Read his detailed market outlook.
Vizag Airport Sees 9.29% Passenger Growth in 2025
Visakhapatnam International Airport reports strong 9.29% passenger growth from Jan-Nov 2025, handling over 27.5 lakh flyers. It ranks 9th nationally for customer satisfaction. Read more about its hub ambitions.
Giridih: 3 Cyber Criminals Arrested, Rs 85 Lakh Property Seized
Giridih police arrested three inter-state cybercriminals from Telkhari forest for amassing property worth over Rs 85 lakh through fraud. Details on their modus operandi inside.
RBI Push to Clear KYC Backlog, Curb Fraud
RBI mandates banks to clear KYC update delays, warns against routine rejections to combat fraud and mis-selling. New AI tools like MuleHunter.ai deployed. #Banking #RBI #CustomerProtection
Axis Max Life Cuts Response Time 30% Using Agentic AI
Axis Max Life Insurance deploys Agentic AI, slashing customer query resolution time by 30%. Discover how this tech enhances service and boosts efficiency.
Prayagraj Airport Jumps to 12th in National Passenger Survey
Prayagraj Airport's passenger satisfaction score leaps, ranking 12th nationally. Discover how UP airports like Bareilly and Ayodhya also excelled in the latest AAI survey.
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