Tech Mahindra has partnered with Microsoft to introduce an AI-driven 5G network digital twin solution aimed at modernizing telecom network operations, according to a company statement. The solution is designed for medium and large-scale telecom operators, helping communication service providers enhance service performance, modernize network operations, and accelerate monetization of next-generation 5G capabilities.
Integration with Microsoft Azure and AI Services
The AI-backed digital twin solution leverages Microsoft Azure, Microsoft Fabric, and Azure Digital Twin services to consolidate high-volume network telemetry into a real-time, AI-ready data platform. This platform enables advanced simulation and predictive modeling, allowing telecom operators to shift from traditional network simulation methods to cloud-scale digital twins that integrate real-time telemetry, semantic intelligence, and AI-driven automation.
According to the release, the solution supports data-driven decision-making across the network lifecycle, helping optimize infrastructure investments, improve asset utilization, and enhance governance while reducing operational overheads.
Autonomous Decision-Making and Closed-Loop Orchestration
The platform incorporates intelligent reasoning, autonomous decision-making, and closed-loop orchestration across network operations, integrating Microsoft Foundry, Fabric IQ, and agentic AI frameworks. This enables telecom providers to accelerate enterprise-focused service monetization by supporting SLA-driven offerings such as network slicing and edge orchestration with enhanced service assurance and risk prediction capabilities.
Alessandra Antonelli, Senior Global Director, Strategy, Microsoft, said, "Tech Mahindra's AI-powered 5G Network Digital Twins brings real-time intelligence to even the most complex network environments. By combining Microsoft Azure, Microsoft Foundry, and Microsoft Fabric with Tech Mahindra's deep telco expertise, operators can move from passive monitoring to active, intelligent decisioning, with agentic AI that reasons, simulates, and acts across live network environments in real time."
Benefits for Telecom Operators
With this solution, telecom operators gain access to a secure technology ecosystem that supports faster deployment of scalable solutions, enhanced operational efficiency, and improved service quality. The integration of real-time telemetry and AI-driven automation allows for proactive network management and optimization.
The partnership underscores the growing trend of using digital twins and AI in telecommunications to improve network performance and enable new revenue streams. By adopting cloud-scale digital twins, operators can better manage network complexities and deliver superior customer experiences.
