East Coast Railway Introduces Wearable Tea-Coffee Vending System on Trains
The Waltair division of East Coast Railway has launched a groundbreaking initiative to transform how passengers enjoy hot beverages during their journeys. This innovative system introduces a specially designed wearable gadget for tea and coffee vending on trains.
Addressing Traditional Hygiene Concerns
For years, railway passengers have been served tea and coffee from open buckets or cans carried by hand. This traditional method often raised significant hygiene concerns and failed to maintain optimal beverage temperature. The new wearable gadget completely changes this approach.
The device features an insulated thermos container that keeps beverages hotter for longer periods. Tea and coffee packets are stored in one dedicated pocket, while disposable cups occupy another compartment. This clever design leaves both of the vendor's hands completely free for movement and safe service.
Enhanced Hygiene and Environmental Features
The new system prioritizes cleanliness in multiple ways. The equipment cannot be placed on floors, seats, or other potentially unhygienic surfaces - a common practice in earlier methods. A dedicated waste pocket allows for safe disposal of used sachets and other vending waste, making the entire process cleaner and more environmentally friendly.
Beyond just tea and coffee, the insulated container helps maintain proper temperature for various hot beverages including soup, milk, and noodles served to passengers.
Digital Integration for Modern Convenience
Recognizing the shift toward cashless transactions, the railway has integrated a QR code directly into the wearable gadget. This enables passengers to make digital payments quickly and securely, eliminating the need for cash handling and creating a completely hassle-free experience.
Pilot Launch During Festive Season
The initiative debuted as a pilot project on the AP Express during the Bhogi-Sankranthi festival period, when Andhra Pradesh celebrates with traditional enthusiasm. Divisional Railway Manager Lalit Bohra emphasized that passenger feedback will be closely monitored throughout this trial phase.
"Based on responses and observations, we will make necessary improvements before extending this system to more trains across our network," stated Bohra. The railway aims to refine the technology based on real-world usage before broader implementation.
This innovative approach represents a significant step forward in improving passenger amenities while addressing long-standing concerns about food and beverage hygiene on Indian railways.