IndiGo, Air India A320 Software Updates Cause Kolkata Delays
A320 Software Updates Cause Kolkata Flight Delays

Kolkata Airport Experiences Flight Delays Due to Critical A320 Software Updates

Multiple Airbus A320 aircraft operated by IndiGo Airlines and Air India underwent mandatory software checks and updates on Friday, resulting in departure delays of 30 to 60 minutes at Kolkata airport. Despite the hold-ups, airport authorities confirmed there were no cancellations or major disruptions to the flight schedule, averting potential chaos during the peak Christmas and winter travel season.

Nationwide Scale of the Software Upgrade

The software recalibration was part of a larger, nationwide exercise impacting the Indian aviation sector. In total, 338 Airbus A320 family aircraft across various Indian carriers required the crucial upgrade. The operation proceeded smoothly in Kolkata, with airport sources highlighting the efficient replacement of a flight-control software glitch identified in IndiGo's extensive A320 fleet.

By noon on Saturday, IndiGo, which operates nearly 200 of the potentially affected A320s, had already completed inspections on 160 aircraft. An airline spokesperson provided an official statement, clarifying the nature of the work: "IndiGo is undertaking all required inspections and updates to its A320 family aircraft in full accordance with directives issued by the European Union Aviation Safety Agency (EASA) and Airbus. Working closely with both organisations, we have completed checks on three-quarters of the identified aircraft, and the inspections on the remaining aircraft are progressing well and will be completed within the timeline."

Precautionary Measure Following International Incident

This widespread software update was initiated as a direct precautionary measure following an investigation by Airbus into an October 30 JetBlue A320 incident. On that day, a flight from Cancun to Newark suddenly lost altitude, forcing an emergency landing in Tampa that resulted in injuries to several passengers.

Investigators traced the cause to an elevator controller failure, which was potentially triggered by intense solar radiation corrupting flight-control data. This discovery prompted Airbus to identify a large number of A320 family jets globally that might be susceptible to the same issue, leading to the mandatory recall and update.

A veteran pilot drew a parallel to past aviation safety concerns, noting: "The JetBlue incident was similar to two Boeing B737 Max operated by Lion Air in October 2018 and Ethiopian Airlines in March 2019 that crashed owing to the Maneuvering Characteristics Augmentation System (MCAS). What was conceived as a safety measure proved to be the cause of the disasters in Boeing's case. Airbus does not want a repeat."

Industry Relief and Market Dominance of A320

The travel industry in India breathed a collective sigh of relief that the necessary checks did not require a full grounding of the fleet. The A320 model forms the backbone of Indian domestic aviation. Together, Air India and Air India Express command over 80% of the domestic market with their significant numbers of A320s.

The aircraft's dominance is particularly pronounced in Kolkata, where A320s account for nearly 85% of flights. While airlines like Akasa, SpiceJet, and Air India Express maintain limited services in the city, their operations also include Boeing B-737s.

Anil Punjabi, Chairman (East) of the Travel Agents Federation of India, expressed the industry's acute concern, stating: "If the A320 fleet is grounded, it will be like the pandemic when air travel will ground to a halt. We are all keeping our fingers crossed and hope the situation is resolved soon." This sentiment was echoed by the Travel Agents Association of India, which remarked that taking the A320 aircraft off the skies would cause "absolute mayhem," underscoring the critical role these planes play in the nation's transportation network.