In a world where minor inconveniences often lead to major complaints, a 52-year-old woman from Delhi has become a national symbol of grit and determination. Veena Devi, who lives with 50% paralysis, works as a delivery agent for quick-commerce platform Zepto, delivering not just groceries but a profound lesson in appreciating life.
A Chance Encounter That Moved a Model
Actor and model Mallika Arora recently shared a video on Instagram that has since taken the internet by storm. The clip features her conversation with Veena Devi, whom she met while the woman was on her delivery scooter. The immediate detail that caught Arora's attention was a walking stick attached to the vehicle.
When asked about her work, Veena Devi calmly stated, "Main Zepto, delivery ka kaam karti hoon". Upon further inquiry about her mobility, she revealed she is "50 per cent handicapped". Despite this significant physical challenge, she has been diligently working in her role since June of the previous year.
"Just Keep Helping Like This": A Message of Dignity
The most poignant moment of the interaction came when Mallika Arora asked how people could reach out to help her. Veena Devi's response was a masterclass in dignity and self-reliance. With a warm smile, she replied, "Bas aise hi help karte rahiye. Thank you!" (Just keep helping like this).
This simple yet powerful statement underscored her desire not for charity, but for a continued spirit of general kindness in society. She did not seek personal assistance, embodying a resilient independence that left a deep impact on Arora and millions who later watched the video.
Viral Impact and a Wake-Up Call
Reflecting on the encounter on camera, Mallika Arora delivered an emotional message. "Seeing her made me realise how easily we complain. This is the first time I’ve witnessed something like this. Please guys, stop crying. Life is very precious," she said. She captioned her post, "She didn’t deliver an order… she delivered inspiration."
The video rapidly went viral, amassing thousands of comments filled with admiration and introspection. The official Zepto account commented, "Proud of her," acknowledging their remarkable employee.
The online community was deeply moved:
- One user wrote, "Hatts off to u mam. Aurat sab kr leti hai agar thaan le to" (A woman can do anything if she decides to).
- Another highlighted the dignity in her words: "'Bas aise hi help karte rahiye' — the dignity!!! What’s our excuse?"
- A third shared a similar experience with a differently-abled delivery executive, emphasizing the value of recognizing such hard work.
- A fourth summed up the prevailing sentiment: "She doesn’t need anybody’s help… that’s why she is working. Such an inspiration, Aunty."
This story, emerging from the streets of Delhi, transcends the realm of a mere viral social media moment. It stands as a stark reminder of human resilience, challenging societal perceptions about disability and employment, and urging everyone to value the preciousness of life amidst all its challenges.
