Kolkata tourism industry seeks single-window clearance, policy support
Kolkata tourism seeks single-window clearance, policy support

The travel, tourism, and hotel industries in West Bengal are hopeful that the state government will treat tourism and hospitality as core economic drivers, backed by clear policy direction, faster approvals, and adequate funding. Industry bodies are urging for priority infrastructure upgrades across key destinations, along with the implementation of a single-window clearance system for multiple licences, simplified fire approvals, and improvements in last-mile connectivity.

Industry bodies demand single-window clearance

Sudesh Poddar, president of the Hotel and Restaurant Association of Eastern India (HRAEI), highlighted that setting up and running a hotel in Bengal requires nearly 60 licences and approvals from various departments and agencies. HRAEI is therefore seeking an effective single-window clearance system to simplify procedures and improve the ease of doing business. The association also wants the existing Floor Area Ratio (FAR) norms to be reviewed, arguing that they are comparatively restrictive and limit the development and expansion of hospitality projects.

Call for better connectivity and new routes

Anjani Dhanuka, chairman (east) of the Travel Agents Association of India, stated that the sector needs stronger air and rail connectivity, including new international routes to key gateways like Kolkata. "We are especially keen on a direct flight to Europe," Dhanuka added. Industry bodies are also pushing for focused development of religious and heritage tourism to attract more visitors.

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Incentives for private investment

Anil Punjabi, chairman (east) of the Travel Agents Federation of India (TAFI), emphasized that the government should create incentives for private investment in hotels, cruises, and experiences, ensuring that tourism growth is sustainable and community-linked. He noted that such measures would help generate employment and boost the local economy.

Tourism as a catalyst for growth

Debjit Dutta, chairman (Bengal chapter) of the Indian Association of Tour Operators, remarked that the government has an opportunity to view tourism as a catalyst for economic growth, employment, investment, and cultural preservation. "Evolving traveller expectations call for a refreshed and future-ready vision," Dutta said. He stressed the need for a comprehensive strategy that aligns with global trends and local strengths.

Industry stakeholders believe that with the right policy support and infrastructure improvements, West Bengal can significantly enhance its tourism potential, creating jobs and boosting the state's economy.

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