Puri Travel Agencies Found Operating Without Valid Documents in Police Crackdown
An extensive police inspection in the coastal town of Puri has uncovered alarming irregularities within the local tourism sector, revealing that numerous tour and travel agencies are operating without valid documents, raising significant concerns about tourist safety and industry standards.
Widespread Non-Compliance Discovered During Raids
Police teams conducted thorough searches of nearly 50 travel agencies operating under the jurisdiction of Sea Beach, Baliapanda, Town, and Kumbharapada police stations. The inspections focused on verifying compliance with licensing norms and tax obligations, with shocking results emerging from the operation.
"During the checks, we found many agencies functioning illegally without trade licences or municipal approval. They have been warned of legal action if they fail to secure the necessary documents," stated Puri Superintendent of Police Prateek Singh, highlighting the gravity of the situation.
Tourist Complaints Trigger Regulatory Action
The police raids were initiated following multiple complaints from tourists who reported experiencing harassment and fraud during their visits to the popular pilgrimage destination. According to official tourism department records, only three tour agencies in Puri are officially licensed to operate within the hospitality sector, creating a stark contrast with the reality on the ground.
The inspection has brought to light the concerning proliferation of unauthorized operators, particularly those concentrated near the beach areas where tourist footfall is highest. "There were several complaints of tourists being overcharged and misled by fraudulent agencies. Our raids confirmed that most of these operators lacked proper documents," Singh elaborated, noting that some previously warned operators had since complied with government norms.
Deceptive Practices Endanger Tourist Experience
Puri, which attracts millions of visitors annually as a major tourist destination, has evolved into a lucrative hub for travel businesses. However, police sources have revealed that unlicensed agencies engage in various deceptive practices that compromise tourist safety and satisfaction.
These unethical operators reportedly offer substandard services at inflated prices, fail to deliver promised tour packages, and in some instances leave tourists stranded without proper transport or accommodation arrangements. Additional reports indicate that some agencies have coerced visitors into paying extra for services that were supposed to be included in their original packages.
Authorities Vow Continued Regulatory Oversight
Police authorities have issued stern warnings about the consequences of operating without proper documentation. "We will continue such crackdowns at regular intervals to ensure agencies operate only after obtaining official approvals. Those ignoring instructions will be booked for cheating and may face arrest," warned Superintendent Singh, emphasizing the commitment to ongoing enforcement.
The police have stressed that legitimate travel agencies must secure separate approvals from both the tourism department and local municipality, adhere to established safety guidelines, utilize licensed commercial vehicles, and avoid overcharging customers. These requirements form the foundation of a regulated tourism ecosystem that prioritizes visitor protection.
Industry Stakeholders Support Regulatory Measures
Local hoteliers have expressed strong support for the police crackdown, recognizing the importance of maintaining Puri's reputation as a safe and reliable tourist destination. "We urge tourists to verify the credentials of travel agencies before booking services. They should report any suspicious activities to police," advised a prominent hotelier, highlighting the collaborative approach needed to address these challenges.
The revelations from this extensive inspection underscore the urgent need for enhanced regulatory oversight in Puri's tourism sector, with authorities now focused on implementing systematic measures to protect both tourists and the integrity of the local hospitality industry.
