Gurgaon MCG Introduces Mandatory Sewer Entry Permits to Enhance Safety
In a significant move to eliminate hazardous sewer cleaning practices, the Municipal Corporation of Gurgaon (MCG) has mandated that sewer entry permits are now compulsory for all entities. According to an order issued by MCG Commissioner Pradeep Dahiya on Thursday, no one—including private organizations, contractors, and individuals—will be allowed to enter sewers without prior approval from the newly established Responsible Sanitation Authority (RSA).
New Authority to Regulate Sewer Work and Ensure Safety Protocols
The RSA, which will be headed by the MCG chief engineer, is tasked with regulating all sewer-related activities across the city and issuing the mandatory permits. This authority will also enforce strict safety measures, ensuring that no person enters a sewer without appropriate protective equipment and approved safety protocols. The order empowers the RSA to take legal action against any entity that forces or allows unauthorized or unsafe sewer entry, aiming to hold violators accountable.
Emergency Response Sanitation Unit Established for Rapid Action
Additionally, the order establishes the Emergency Response Sanitation Unit (ERSU), an operational wing designed to function as a rapid response team for sewer emergencies. ERSU will address incidents such as sewer blockages, overflows, and accidents, operating like a "fire brigade for sewers" to provide immediate assistance and mitigate risks.
Permit System Aims to End Informal and Unsafe Practices
MCG officials stated that the permit system is intended to create direct accountability for contractors and sanitation service providers, many of whom previously deployed workers informally for sewer cleaning. This move enforces strict oversight over sewer entry to prevent illegal and unsafe manual cleaning practices that have led to repeated fatalities nationwide. "The rule applies uniformly to government staff, private sanitation companies, contractors, and any individual engaged in sewer-related work," an official emphasized.
Operational Details and Helpline Support
Each ERSU unit will include a quick response team of 10–12 trained sewer-cleaning professionals, supervised by divisional engineers. Control rooms will operate 24/7 to respond to complaints through the MCG helpline at 1800-180-1817 and the National Safai Mitra Helpline at 14420, ensuring timely intervention and support for sanitation issues.



