In a significant move aimed at decongesting the bustling Kempegowda International Airport (KIA) in Bengaluru, Karnataka's top bureaucrat has conducted a comprehensive review of newly proposed rules for cab pickups. The initiative seeks to streamline passenger movement and tackle the persistent traffic snarls that have become a hallmark of the airport's arrival experience.
Top-Level Review for Smoother Passenger Transit
Chief Secretary Rajneesh Goel chaired a high-level meeting on Tuesday to assess the planned modifications to the cab pickup system. The review focused on a proposal to relocate all app-based and yellow-top taxi pickups to a designated area outside the immediate airport terminal vicinity. This strategic shift is designed to alleviate the severe congestion currently plaguing the arrival lanes, where passengers, luggage, and vehicles converge in a chaotic mix.
The core of the new plan involves creating a dedicated holding area for cabs approximately 2-3 kilometers from the terminal buildings. Upon landing, passengers would book their rides as usual through various mobile applications. Instead of proceeding directly to the crowded arrival pickup points, the assigned cabs would wait in this new holding zone. Passengers would then be transported to this area via shuttle services to meet their drivers and begin their onward journey.
Addressing Infrastructure and Implementation Challenges
During the review, the Chief Secretary emphasized the necessity of a robust support infrastructure to make the system viable. Key considerations included ensuring sufficient shuttle bus frequency, clear signages for passengers, and adequate facilities like shelters and seating in the proposed holding area. The meeting, attended by officials from the Bengaluru International Airport Limited (BIAL), the transport department, and traffic police, also delved into the technological integration required for seamless coordination between shuttle dispatch and cab arrival.
A critical aspect discussed was the management of peak-hour passenger flow. The officials examined data on average passenger footfall and concurrent cab bookings to size the holding area and shuttle fleet appropriately. The goal is to prevent a scenario where passengers face long waits for shuttles, thereby negating the convenience the new system intends to provide. The state transport department has been tasked with working closely with BIAL and cab aggregators to finalize the operational blueprint.
Expected Outcomes and Future Steps
The primary expected outcome of this policy change is a dramatic improvement in traffic flow on the airport premises. By moving the bulk of cab pickups away from the terminal kerbside, the approach roads are likely to become freer, reducing travel time for all vehicles, including private cars and buses. This initiative aligns with broader efforts to enhance the passenger experience at India's third-busiest airport.
While a firm implementation date was not announced following the review, the Chief Secretary's direct involvement signals the state government's priority on this issue. The next steps involve finalizing the exact location for the cab holding area, procuring a fleet of shuttle buses, and conducting dry runs. The authorities are also expected to launch a public awareness campaign to educate travelers about the new pickup process before it goes live, ensuring a smooth transition for the millions who pass through KIA annually.
This review underscores a proactive approach by the Karnataka administration to tackle urban infrastructure challenges. If implemented effectively, the new cab pickup system at Bengaluru airport could serve as a model for other major airports in India facing similar congestion woes, balancing growing passenger numbers with operational efficiency.
