In a groundbreaking move toward digital governance, the Rohtak Police has launched an innovative QR code-based feedback system that promises to transform how citizens interact with law enforcement agencies. This tech-savvy initiative marks a significant step in enhancing police-public relations in Haryana.
Digital Transformation in Policing
The newly implemented system allows citizens to easily share their experiences and suggestions about police services through a simple scan of QR codes displayed at various police stations and offices across Rohtak district. This eliminates the traditional paper-based feedback mechanism, making the process more efficient and environmentally friendly.
How the Revolutionary System Works
The process is remarkably simple:
- Citizens scan the QR code using their smartphone camera
- They are directed to a digital feedback form
- Users can rate their experience with police services
- Specific suggestions and complaints can be submitted
- All feedback is recorded in real-time for immediate action
Benefits for Citizens and Police
This innovative approach offers multiple advantages for both the public and law enforcement. Citizens can now provide feedback anonymously without any fear or hesitation, while police authorities gain access to genuine, real-time insights about their service quality. The system ensures prompt resolution of issues and helps identify areas needing improvement.
Boosting Transparency and Accountability
The QR code feedback system represents a major leap toward greater transparency in police functioning. By embracing digital technology, Rohtak Police demonstrates its commitment to citizen-centric governance and continuous improvement. The initiative aligns with the broader vision of creating a more responsive and accountable police force.
This forward-thinking approach sets a new benchmark for police departments across India, showcasing how technology can bridge the gap between law enforcement agencies and the communities they serve.
