Employees of AI Airport Services Limited (AIASL) staged a protest at Mumbai's Chhatrapati Shivaji Maharaj International Airport on Tuesday, leading to significant delays in several flights operated by Air India and Air India Express. The protest, which began in the morning, saw workers demonstrating over unresolved wage issues and demanding better working conditions.
Protest Details
The protestors, comprising ground handling staff, claimed that their demands for salary revisions and improved benefits had not been addressed by the management. They gathered near the airport's terminal areas, causing disruptions in baggage handling and other ground services. This led to a cascading effect on flight schedules, with multiple departures and arrivals experiencing delays.
Impact on Operations
Air India and Air India Express issued statements acknowledging the delays and apologizing to passengers. They confirmed that the protest had affected ground handling operations, resulting in delayed boarding and baggage processing. Passengers were advised to check with the airlines for updated flight timings. Some flights were delayed by up to two hours, while a few were rescheduled.
The protest also caused inconvenience to travelers, with long queues at check-in counters and baggage claim areas. Airport authorities deployed additional staff to manage the situation and minimize disruptions.
Background of the Dispute
AIASL, a subsidiary of Air India, handles ground services for various airlines at major Indian airports. The employees have been demanding a revision in their pay scales, which they claim have not been updated in line with industry standards. They also seek better safety measures and job security. Previous attempts at negotiation with the management had failed, leading to the current protest.
The protest is expected to continue until the management agrees to address the workers' concerns. Both Air India and AIASL management are in talks to resolve the issue and restore normal operations.
