Bombay High Court Intervenes in Custody Battle, Orders Video-Conferencing Access for Mother
In a significant ruling addressing severe parental alienation, the Bombay High Court has mandated structured access for a mother who has been entirely deprived of contact with her two minor children for more than five years. The court directed that video-conferencing interactions must occur at its official mediation centre to ensure unimpeded communication.
Mother's Plea Highlights Complete Deprivation of Access
Advocate Ashwini Bandekar, representing the mother, presented a distressing case to the court. The petitioner, a resident of Panaji, resides merely 500 meters from the home where her children live with their father, yet she has been completely barred from seeing or speaking to them. Despite repeated legal appeals over the years, no effective remedy had been granted, leaving her with no maintenance, no access, and no visitation rights.
The woman's petition described her as a helpless mother suffering from severe parental alienation. She stated that the children have been exclusively in the custody of their father since the matrimonial decree, which did not address custody or visitation arrangements. This prolonged separation has resulted in the children becoming estranged from their mother.
Court Orders Structured Video-Conferencing at Mediation Centre
Justice Neela Gokhale, presiding over the case, issued clear directives to rectify the situation. The court ordered that the father must bring the two minor children to the High Court's mediation centre twice a month. There, the children will interact with their mother via video-conferencing for a duration of thirty minutes per session.
This arrangement is specifically designed to prevent disruptions. Advocate Bandekar had informed the court that the ex-husband frequently switched off the video-conferencing facility during previous attempts, deliberately obstructing the mother's access. By holding sessions at the mediation centre, with staff assistance, the court aims to guarantee consistent and uninterrupted communication.
Phased Plan for Physical and Virtual Interactions
The court's order outlines a phased approach to reintegrate the mother into her children's lives. For the initial six months, interactions will be strictly through video-conferencing at the mediation centre. Following this period, the children will meet their mother physically once a month at the same location.
Justice Gokhale emphasized that during these sessions, the respondent father must remain outside the mediation centre. The available staff will facilitate the video-conferencing, ensuring a supportive environment for the children to reconnect with their mother.
Father's Representation and Children's Reluctance
Advocate Vibhav Amonkar, representing the father, conveyed to the court that the children are currently unwilling to meet their mother in person. The court acknowledged this reaction, noting that it is understandable given the lengthy period of estrangement—over five years—which has undoubtedly impacted the children's emotional bonds.
However, the court firmly stated that access to the mother is crucial for the children's overall development and well-being. Justice Gokhale directed the father to actively encourage both children to participate in the scheduled interactions, which include physical meetings once a month and video-conferencing sessions twice a month.
Broader Implications for Custody and Visitation Rights
This ruling underscores the judiciary's role in safeguarding parental rights and children's welfare in complex custody disputes. By mandating a neutral, court-supervised setting for access, the Bombay High Court sets a precedent for handling cases where one parent is systematically alienated.
The decision highlights the importance of maintaining child-parent relationships, even in contentious separations, and demonstrates the court's commitment to providing practical, enforceable solutions to ensure meaningful contact and support healthy development for minors caught in familial conflicts.



