In a groundbreaking move to enhance public accessibility and service delivery, the Delhi Police has launched round-the-clock integrated help desks at every police station across the national capital. This transformative initiative marks a significant step toward making police services more citizen-friendly and responsive.
Always Available Assistance
The newly established help desks will operate 24 hours a day, 7 days a week, ensuring that citizens can seek assistance and register complaints at any time without delays. Each desk is staffed with trained personnel equipped to handle various public queries and concerns efficiently.
Comprehensive Services Under One Roof
These integrated counters serve as single-window systems for multiple essential services including:
- First Information Report (FIR) registration
- General inquiries and guidance
- Complaint submission and tracking
- Legal assistance information
- Victim support services
Digital Integration and Efficiency
The help desks incorporate digital systems to streamline processes and reduce paperwork. Citizens can expect faster response times and more transparent handling of their concerns, with many services being digitized for better efficiency and accountability.
Building Public Trust
This initiative represents Delhi Police's commitment to building stronger community relationships and enhancing public trust. By making police stations more approachable and services more accessible, the force aims to bridge the gap between law enforcement and the community they serve.
The implementation of these round-the-clock help desks demonstrates Delhi Police's progressive approach to modern policing and its dedication to serving citizens with greater efficiency and empathy.
