Mumbai Woman Files Police Complaint After Alleged Assault by App-Based Massage Therapist
A disturbing incident has emerged from Mumbai where a 46-year-old woman has alleged she was physically assaulted by a female massage therapist employed through an app-based service provider. The incident occurred in the Wadala area of the city and has prompted police investigation into the matter.
Details of the Alleged Assault Incident
According to police reports filed on Friday, the woman had booked a therapeutic massage session on Wednesday as part of her treatment for a frozen shoulder condition. The session was arranged through a digital platform that connects customers with wellness service providers.
During the massage appointment at her residence in Wadala, the woman reportedly began feeling uncomfortable with the therapist's behavior and decided to terminate the session midway. This decision allegedly triggered an aggressive response from the massage professional.
Escalation of Conflict and Police Involvement
The police complaint states that the therapist became enraged upon learning of the cancellation and first subjected the woman to verbal abuse. The situation then escalated dramatically when the therapist allegedly proceeded to physically assault the client.
Officials confirmed that the victim managed to contact police during the altercation, but by the time law enforcement personnel arrived at the scene, the accused therapist had already fled the premises. The prompt police response was unfortunately unable to prevent the suspect's escape.
Current Investigation Status and Social Media Evidence
Wadala police have registered a non-cognisable offence in connection with the incident and have initiated a formal investigation. Authorities have verified that a video related to the alleged assault has surfaced on various social media platforms, though they have not disclosed specific details about its contents.
The case highlights growing concerns about safety protocols within India's rapidly expanding app-based service economy, particularly in personal care sectors where professionals enter private residences. Police officials have assured that their investigation will examine all aspects of the incident thoroughly.
This incident serves as a reminder about the importance of safety measures when utilizing digital platforms for in-home services. As the investigation continues, authorities are working to locate the accused therapist while examining the broader implications for consumer protection in the digital service marketplace.
