The Delhi Metro Rail Corporation (DMRC) has strongly refuted recent survey findings that raised concerns about non-functional CCTV cameras across its network, calling the figures "misleading" and asserting that its surveillance system remains robust and comprehensive.
DMRC's Firm Rebuttal
In an official statement, DMRC clarified that the number of non-operational CCTV cameras is "negligible" and constitutes less than 0.1% of their extensive surveillance network. The corporation emphasized that there are absolutely no blind spots across any of the Delhi Metro stations, ensuring complete security coverage for passengers.
Women's Safety: Top Priority
The controversy emerged after a women's safety survey suggested significant gaps in CCTV functionality within the Delhi Metro system. DMRC responded by highlighting that women's safety remains their utmost priority and that their surveillance infrastructure is regularly maintained and monitored.
Comprehensive Surveillance Network
According to DMRC officials, the metro system boasts one of the most advanced and extensive CCTV networks in the country, with thousands of cameras strategically positioned across stations, platforms, entry-exit points, and common areas. The system undergoes routine maintenance and immediate repairs to ensure maximum uptime.
Regular Maintenance Protocol
The corporation detailed its systematic approach to maintaining surveillance equipment, including:
- Regular technical audits of all CCTV cameras
- Immediate replacement of faulty equipment
- 24/7 monitoring of camera functionality
- Preventive maintenance schedules
- Quick response teams for technical issues
Public Assurance
DMRC has assured Delhi Metro commuters, particularly women passengers, that the security infrastructure is fully functional and constantly upgraded to meet the highest safety standards. The corporation encouraged passengers to report any security concerns directly to metro authorities for immediate resolution.
The clarification comes amid growing emphasis on women's safety in public transportation systems across Indian cities, with Delhi Metro positioning itself as a benchmark for security standards in mass rapid transit systems.
