Five individuals, including a woman, have been arrested in Gurgaon for allegedly operating a fraudulent call centre that targeted credit card users by promising to increase their card limits. The police confirmed that the gang had been active for the past five months, sending fake links to victims, stealing their card details, and using them for online purchases.
Complaint and Investigation
The arrests were made following a complaint filed at the Cyber Crime South police station on March 11. The complainant reported losing approximately Rs 28,000 after clicking on a link sent by a person claiming to represent a credit card company. The police investigation revealed that the gang had access to customer databases. Members would call credit card users, pose as company representatives offering limit enhancements, and persuade them to click on fraudulent links.
Modus Operandi
Once victims shared sensitive card details, the gang used the information to make online purchases. A police officer stated, "Products purchased through the victims’ card details were either handed over to the mastermind or sold by the gang once the value of the items crossed Rs 5,000." To evade detection, the gang frequently shifted its operations, changing locations every 10 to 15 days. After each fraud, members would suspend activities for a few days before resuming from a new location.
Arrests and Remand
A team led by SHO Naveen Kumar arrested Rahul (33), Anuj Pal (20), Gaurav (24), Mukul Kirar (22), and Anchal (21) on Friday. ACP Gaurav Fogat explained, "Once the gang members called an unsuspecting credit card user and persuaded him to increase the limits, they would share a link. Once the user gave them an OTP, they would transfer funds." The investigation revealed that the account holding the digital wallet belonged to Anuj Pal. He told police that he aggregates accounts for Mukul, while Gaurav, Rahul, and Anchal call victims.
Police are now trying to identify and arrest the alleged mastermind who supplied the customer databases. A senior officer noted, "All these five people are graduates, and after producing them in court, two of them are being taken on remand." The investigation is ongoing, and police are examining whether the gang was involved in similar cyber frauds in other regions.
