The Ministry of Electronics and Information Technology (MeitY) is currently examining responses from WhatsApp and Telegram concerning their 'username' feature. WhatsApp submitted its reply to the government notice on Thursday evening, while Telegram’s response was received shortly after, according to an official source.
Government Scrutiny of Messaging Platforms
The government had sought details from both platforms about the implementation and implications of the username feature, which allows users to be identified by a unique handle rather than a phone number. This feature raises concerns about user traceability and accountability, especially in cases of misinformation or illegal activities.
WhatsApp's Response
WhatsApp, owned by Meta, provided its reply on July 9, 2026, addressing queries about how the username feature would operate and what safeguards are in place. The platform emphasized that the feature is optional and designed to enhance user privacy while maintaining end-to-end encryption.
Telegram's Response
Telegram, known for its strong privacy focus, responded shortly after WhatsApp. The company highlighted that usernames have been a core part of its platform for years and are already subject to existing security measures. Telegram assured the government of its commitment to complying with local laws.
Implications for User Safety and Regulation
The government’s inquiry is part of broader efforts to regulate social media and messaging platforms under the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021. Officials are particularly focused on ensuring that anonymous or pseudonymous accounts do not facilitate harmful content without accountability.
According to a MeitY official, “We are carefully analyzing the responses to understand how the username feature could be misused and what technical measures are in place to prevent that. The goal is to strike a balance between privacy and security.” The ministry may issue further directives or seek additional clarifications based on its review.
This development comes amid ongoing debates about digital sovereignty and the responsibility of tech companies in India, one of the world’s largest internet markets. Both WhatsApp and Telegram have faced previous government notices on issues like traceability and data localization.
