The Central Board of Secondary Education (CBSE) on Monday announced that its post-result services portal operated without interruption during the designated application period, with more than 1.6 lakh candidates successfully submitting requests for over 3.8 lakh answer books.
In a statement released on X, the board confirmed that the application window for verification and re-evaluation remained fully functional from June 2 to June 7, under the supervision of government technical agencies and teams from the Indian Institutes of Technology (IITs).
"During the above application period, more than 1.6 lakh candidates successfully submitted requests pertaining to over 3.8 lakh answer books, reflecting the extensive utilisation of the services by the candidates," the CBSE stated.
The board emphasized that the system was continuously monitored by cybersecurity teams throughout the operational period to prevent malicious traffic and cyber threats. Additionally, CBSE teams provided support to students through its helpdesk and grievance redressal channels.
The clarification came in response to certain media reports and social media posts regarding the functionality of the Post-Result Services Portal.
Addressing concerns raised by some students and parents, CBSE explained that the message "Roll Number Not Found" appeared only when a candidate had not successfully applied during the first phase of the post-result services process, known as the Answer Books Photocopy Application Window.
"CBSE has taken note of certain media reports and social media posts regarding the functioning of the Post-Result Services Portal. To clarify doubts of some of these students and parents, it is informed that the message 'Roll Number Not Found' is displayed when a candidate had not successfully applied during the first phase of the Post-Result Services process, namely the Answer Books Photocopy Application Window," the board said.
"As clearly outlined earlier, only those candidates who had applied for their scanned answer books during the preceding stage (Answer Books Photocopy) were eligible to avail the subsequent stage of Verification of Issues Observed and Re-evaluation of Answers," the board added.
The CBSE has been embroiled in controversy after some Class 12 students claimed that the scanned copies of their answer sheets, uploaded by the board, did not match their handwriting, raising concerns about potential mismatches in the OSM system.
Last week, the cabinet secretariat announced the formation of a one-member committee to investigate the procurement of services for the OSM system by the CBSE.
