The Indian government on Wednesday issued a notice to Meta, the parent company of WhatsApp, regarding the proposed rollout of a username feature on the messaging platform. Sources with direct knowledge of the matter told The Tribune that the government has demanded a detailed explanation within three days and instructed the company not to launch the feature until consultations are concluded.
Government Concerns Over Digital Security
Earlier in the day, the government expressed serious concerns about the feature, which would allow users to communicate without sharing their phone numbers. Sources indicated that the issue is being closely monitored due to potential risks to digital security. They emphasized that social media platforms must ensure their products are not misused for impersonation, scams, or misinformation.
An official stated, "Platforms must ensure their architecture is not used to create mischief. If it is, the response will be calibrated but firm." The official added that features like username registration could pose risks to digital security as they could be misused by creating usernames in anyone's name. The ministry is examining the issue and will discuss it with relevant departments, scrutinizing every legal aspect.
Regulatory Precedent and Potential Action
Sources warned that any misuse of the username feature—through fake usernames, edited messages, fake groups, or impersonation—could invite regulatory action similar to measures taken against Telegram during the NEET examination controversy. The government has previously demonstrated its willingness to act against platforms that enable fraud or misinformation.
WhatsApp's Planned Rollout and Privacy Debate
WhatsApp is expected to launch the username feature later this year, aiming to enhance user privacy by allowing communication without revealing phone numbers. Privacy advocates argue that this could reduce risks such as contact scraping and SIM-swapping attacks. However, experts have raised concerns about identity fraud, impersonation, and data-sharing implications. The government's notice underscores the tension between privacy enhancements and the potential for abuse.
Next Steps
Meta has three days to submit its report to the government. The company must provide a comprehensive explanation of how it plans to prevent misuse of the username feature. Until the consultation process is complete, the launch remains on hold. The outcome of this regulatory scrutiny could set a precedent for similar features on other platforms.
