The Kerala High Court dismissed consumer proceedings against actor Mohanlal, ruling that brand ambassadors cannot be held liable for a company's unfair trade practices without a direct link to the transaction.
Valsad consumer court rules squint correction is medical, not cosmetic, directing New India Assurance to compensate a Navsari resident with Rs 4.12 lakh plus interest.
Jaipur consumer court issues bailable warrant against Salman Khan for endorsing pan masala with misleading saffron claims. He must appear on Feb 6.
Akhil Bharatiya Grahak Panchayat writes to CM Devendra Fadnavis, alleging Maharashtra's consumer protection system has weakened, limiting justice access due to poor infrastructure and staff shortages.
A Mumbai consumer court has ordered Amazon to refund a customer for a defective TV and pay Rs 15,000 in compensation, rejecting its intermediary defense.
A consumer court has directed Amazon to refund a customer for a defective television, rejecting the e-commerce giant's attempt to avoid liability in a landmark ruling for online shoppers.
The e-Jagriti Platform shows strong grievance redressal numbers, but experts warn the broader consumer movement remains weak and ineffective in India.
A Chennai consumer commission ruled against a private bus operator for stranding a family mid-journey, ordering ₹12,000 compensation including ticket refund for missed work and stress.
A Bengaluru advocate won a consumer case against Unosafe Elevator for defective installation. The commission ordered a refund and compensation, but the order is currently stayed. Read the full story.
A luxury hotel in Udaipur faces a ₹10 lakh penalty after staff was caught peeping into a couple's washroom. The hotel must also refund the stay with interest. Read the full story.
Kerala High Court dismisses consumer case against actor Mohanlal, ruling brand ambassadors cannot be held liable for a company's services. Details inside.
India's CCPA cracks down on 27 restaurants for unfair service charge practices. Fines up to Rs 50,000 levied, refunds ordered. Know your consumer rights.
A Chennai consumer court fined The Leela Palace Udaipur over ₹10.65 lakh for a serious privacy breach involving a pregnant guest. The hotel's staff entered an occupied room without proper consent.
Kerala High Court quashes consumer case against actor Mohanlal, ruling a brand ambassador cannot be held liable for alleged unfair trade practices by the company. Read the full legal analysis.
Consumer healthcare giant Haleon appoints Sushobhan Dasgupta as new President for India & Subcontinent. Discover his vision for growth and key market strategies.
An Ahmedabad consumer court fined a restaurant Rs 25,000 for serving chicken to a Brahmin family who ordered a veg dish, citing hurt religious sentiments. Read the full verdict details.
A Chandigarh consumer wins Rs 20,000 compensation after a credit card company's CIBIL error marked him a defaulter despite a 'No Dues' certificate. Learn how to protect your credit score.
Digital marketing, product differentiation, and online distribution are enabling Indian D2C startups to challenge FMCG giants. Discover how the rules of the game have changed.
Gujarat consumer commission orders Mercedes-Benz dealers to pay Rs 3.35 lakh compensation for selling a 2014-made car as new in 2015. Landmark Car Pvt Ltd found guilty of unfair trade practice.
Noida consumer court directs Future Choice Holidays to refund Rs 1 lakh with 6% interest and Rs 3000 fine for failing to provide booked hotel services. Read the full verdict details.
Feeling cheated? Learn how to file a consumer complaint online in minutes via India's National Consumer Helpline (NCH) and track its progress for a timely resolution.
Noida consumer court slaps Sriram General Insurance with penalty for ignoring policyholder's claim after electric scooter theft. Read the full verdict details.
Dharwad consumer forum fines HDFC Bank Rs 50,000 for issuing three cards for one application, calling it a deficiency in service. Read the full verdict.
A US federal judge blocked the Trump administration's attempt to cut funding for the Consumer Financial Protection Bureau. Senator Elizabeth Warren praised the ruling. Read the details.
CCPA penalises China Gate Restaurant for adding 10% service charge by default, violating Delhi HC order. Read how consumer rights are being enforced.
A Chennai consumer court penalized a dental clinic ₹2 lakh for extracting a permanent tooth instead of a milk tooth during orthodontic prep. Read the full details of the medical negligence case.
Ahmedabad consumer commission orders InterMiles to pay Rs 1.85 lakh to a frequent flyer for cancelling his loyalty points without proper notice. Read the full case details.
A Mumbai consumer commission dismissed a law student's complaint against a court registrar for delay in providing certified copies, ruling he is not a 'consumer'. Read the full details.
Mumbai consumer commission rules litigants are not 'consumers' of court services. Fees for certified copies are statutory levies, not commercial consideration. Read the full analysis.
Ernakulam Consumer Commission directs Finisyer Kuries to refund ₹8.25 lakh with interest to a senior citizen after abrupt closure. The firm must also pay compensation for mental agony. Read the full details of the landmark order.