Cyber Fraud Risks for Gen Z Highlighted in Ludhiana Workshop
A session in Ludhiana addressed rising cyber frauds targeting Gen Z. Experts from Punjab Police and banking outlined protective measures. Learn how to safeguard your digital identity.
Category : Search result: Zomato customer complaint
Zomato's Hilarious Cake Mix-Up Goes Viral
A birthday celebration turned hilarious after Zomato misread delivery instructions and iced them onto the cake. Watch the viral video and see how netizens reacted to this relatable food delivery mishap.
IndiGo to Contact Passengers for ₹10,000 Vouchers from Dec 26
IndiGo begins contacting passengers impacted by December flight disruptions for ₹10,000 travel vouchers. Learn who is eligible and the process for those who booked via partners.
Ganguly Files Police Complaint Over Defamatory Remarks
Former BCCI president Sourav Ganguly files a police complaint in Kolkata against a football fan club head for making objectionable remarks. The complaint alleges defamation and threats.
Bengaluru Apartment Fines: Rs 3.3L Collected in 3 Months
A Bengaluru apartment association's collection of Rs 3.3 lakh as fines in three months sparks a formal police complaint. Details accessed by DH reveal the scale of the issue. Read the full investigation.
TRAI Mandates 1600 Series for Insurance Calls
TRAI's new directive requires all insurance companies to call customers only from 1600-series numbers. Learn how this rule combats fraud and protects policyholders.
12 Cybercriminals Arrested in Deoghar for Customer Care Scam
Deoghar police arrested 12 individuals for a cyber fraud racket where they impersonated customer care officials. Raids recovered phones, SIMs, and cash. Read the full details.
MoEngage raises $280M in Series F for AI push
MoEngage raises $180M more in Series F, total hits $280M. Funds to boost AI suite Merlin, expand in North America, Europe, and eye acquisitions. Read more.
BSNL Rolls Out Swadeshi 'Sanchar Mitra' App for Customer Onboarding
BSNL's new in-house app 'Sanchar Mitra' replaces the old system, ending SIM registration disruptions. A key step for faster, indigenous customer service.
FIR Sought Against Nitish Kumar Over Hijab Video
A complaint has been filed in Lucknow against Bihar CM Nitish Kumar and UP minister Sanjay Nishad over a viral hijab-pulling video. SP leader demands legal action. Details inside.
Complaint Filed Against Bihar CM Nitish Kumar for Hijab Grab
A legal complaint has been filed against Bihar Chief Minister Nitish Kumar for allegedly grabbing a woman's hijab. The case, marked to Bengaluru police and women's commission, sparks controversy. Read the full details.
File Cybercrime Complaint Online: Step-by-Step Guide
Learn how to report cyber fraud, hacking, or online harassment from home using India's National Cyber Crime Reporting Portal. Save time and act fast with our detailed guide.
Kapture CX Hosts AI in CX Forum with 70+ Leaders
Kapture CX's inaugural CXclusive Series event in Bengaluru brought together over 70 leaders to explore Agentic AI's role in transforming customer experience. Discover key insights from industry experts.
RBI's Jan-Feb Drive to Clear Pending Customer Complaints
RBI Governor announces a special two-month campaign to resolve all complaints pending over 30 days with the Ombudsman. Get details on the surge in grievances and the central bank's push for better customer service.
Delhi Airport Chaos as IndiGo Cancels Flights Again
Families with toddlers and elderly passengers face chaos at Delhi airport as IndiGo cancels flights for second consecutive day. Passengers stranded, forced to pay high rebooking costs.
Samsung CES 2026: AI Vision & TriFold Phone Launch Details
Samsung announces its CES 2026 'First Look' event to reveal AI-driven strategies and the Galaxy Z TriFold smartphone. Learn how to watch live and key specs.
RBI's 2026 Digital Banking Rules: What It Means for You
RBI's new digital banking framework, effective Jan 1, 2026, tightens bank approvals, mandates explicit customer consent, and bans service bundling. Learn how it protects users.
Tata Comm buys 51% stake in AI firm Commotion for ₹227 cr
Tata Communications acquires a controlling stake in AI-native SaaS platform Commotion to boost its Customer Interaction Suite with advanced AI capabilities. Read more about the strategic move.
Youth files complaint against Bengaluru airport café over worm in food
A 19-year-old has filed a police complaint against a restaurant at Kempegowda International Airport, alleging he found a worm in his food and was falsely implicated in an extortion case. Police have registered a case against the establishment.
Vizag: ₹32 Lakh Lost to Fake Customer Care Scams
Visakhapatnam residents lose over ₹32 lakh to fake customer care numbers on search engines. Police warn against QR code payments and share safety tips. Stay protected from cyber fraud!
Coupang Data Breach Affects 33.7 Million Users
South Korea's e-commerce giant Coupang suffers a massive data breach impacting 33.7 million customer accounts. Learn what data was stolen and how to protect yourself.
GIM Study: Balanced AI Design Builds Customer Trust
Goa Institute of Management research reveals the ideal level of AI humanisation for customer comfort. Learn how design impacts trust and engagement in services.
Meesho: 61% Queries Solved by Gen AI, IPO Dec 3
Meesho reveals Gen AI handles 61% consumer queries as it prepares for December 3 IPO with Rs 4,250 crore fresh issue. Discover the e-commerce platform's digital transformation.
Apple's Fifth India Store Coming to Noida
Apple confirms opening its fifth retail store in India at Noida next month. Experience new devices firsthand and get expert support from Apple teams.
Indian Cloud Telephony Firms Lead Voice AI Revolution
Indian enterprises are rapidly adopting voice AI for customer service, with cloud telephony companies like Exotel and Ozonetel enabling natural conversations in multiple languages while cutting costs.
Ring Forces Hundreds of Remote Workers to Relocate
Amazon's Ring division mandates hundreds of customer service workers to relocate to central hubs in US and UK as company shifts to AI-powered support system. Read the full story.
Capillary Tech Secures $45M Funding Round
SaaS leader Capillary Technologies raises $45M in Series D funding led by Avataar Ventures to expand global presence and enhance AI-powered customer loyalty solutions.
Amazon's $2.5 Billion Payout: Who Gets Refunds?
Amazon begins $2.5 billion payouts to eligible Prime members after FTC settlement. Find out if you qualify for a refund and the details of the lawsuit.
Zomato to Share Customer Phone Numbers with Restaurants
Zomato CEO announces new feature allowing restaurants to access customer phone numbers with consent. Learn about the privacy implications and terms of this controversial update.
Bitespeed AI Voice Agents See Rapid Enterprise Adoption
Bitespeed launches revolutionary AI Voice Agents for e-commerce, automating customer support. Over 100 enterprise brands have already adopted this game-changing technology.
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