Indian enterprises are rapidly adopting voice AI for customer service, with cloud telephony companies like Exotel and Ozonetel enabling natural conversations in multiple languages while cutting costs.
GMDA approves comprehensive development of service roads across Gurugram with modern infrastructure. Project to enhance connectivity and safety for commuters.
Central Civil Service Rules now apply to Chandigarh UT employees as AGMUT cadre officers take key posts. Retirement age increases to 60, child care leave expands. Read analysis.
Congress party slams US panel report claiming Pakistan success against terrorism as severe setback to India's diplomatic efforts. Read full analysis of implications.
Supreme Court declines plea for reservation in promotions for promotee judges in Higher Judicial Service. The bench emphasizes merit-cum-seniority basis for promotions. Read full analysis.
MG Windsor EV achieves 50,000 sales milestone in just over a year, becoming India's fastest-selling electric vehicle. Discover how Battery-as-a-Service revolutionized EV adoption.
Air India introduces check-in and baggage services at New Delhi & Shivaji Stadium metro stations. Available daily 7 AM-9 PM for domestic & international flights. Save time, avoid traffic!
The Ramoji Excellence Awards 2025 recognized outstanding contributions across industries with a grand ceremony celebrating service, innovation and national spirit.
Indian government plans comprehensive HR standards upgrade to align with global norms, enhancing worker mobility in ongoing FTA negotiations with EU, New Zealand and others.
93 fatalities in 76 accidents on Pune's Katraj-Dehu Road bypass prompt urgent safety measures. Learn about the 18-year service road delay and new three-pronged strategy to prevent tragedies.
Tesla launches its first collision repair facility in India through partnership with Gautam Modi Group, marking significant expansion in Mumbai market. Learn about services offered.
Sundargarh consumer court directs agro-firm to pay Rs 5 lakh compensation to woman for defective paddy planter service. Landmark judgment protects farmer rights.
Jubilant FoodWorks reports stellar Q2 results with 192.5% profit surge to ₹194.6 crore. Domino's India leads growth with 15.5% revenue increase. Company expands to 500 cities with 88 new stores.
As companies race to automate support, speaking to a real person has become a luxury, sometimes even a paid one. Explore the human cost of AI-driven customer service.
Karnataka SRTC introduces direct Volvo bus service from Bengaluru to Nilakkal for Sabarimala pilgrims. Book tickets online for comfortable travel to Kerala temple.
Faridabad launches India's first mobile pothole repair service, transforming road maintenance with cutting-edge technology and rapid response teams to combat monsoon damage.
Tamil Nadu introduces groundbreaking WhatsApp service for instant land documents. Citizens can now obtain FMB sketches, Patta, and Chitta copies in minutes, eliminating tedious office visits.
India's services sector expansion slowed to a five-month low in October as torrential rains and intense competition impacted business activity, according to the latest PMI data.
An explosive analysis reveals how India's bureaucratic machinery rewards compliance over integrity, creating a culture where corrupt officials flourish while honest civil servants face systematic marginalization.
In a significant verdict, Punjab and Haryana High Court rules that reservation in promotions without amending service rules violates constitutional principles. The judgment impacts government employees across both states.
Discover the strategic significance of India's Exercise Trishul - a comprehensive tri-service military drill in the high-altitude regions bordering China. Learn about its objectives, participating forces, and national security implications for UPSC exam p
India's exports surged 13% in September despite US tariff pressures and declining service exports. Discover how manufacturing resilience is driving growth amid global trade uncertainties.
Pensioners across India can now submit Digital Life Certificates from home through India Post Payments Bank's doorstep service, eliminating the need for physical bank visits.
Westlife Foodworld, operator of McDonald's in West and South India, launches ambitious 20-minute delivery guarantee to boost sales and customer satisfaction in competitive QSR market.
In a landmark move for India's pension system, India Post Payments Bank partners with EPFO to offer doorstep digital life certificate services, revolutionizing pensioner verification.
India conducts its largest integrated military drill since Operation Sindoor, showcasing tri-service coordination and combat readiness in strategic northern sectors.
India proposes groundbreaking AI regulations under Consumer Protection Act. Learn how new draft rules will hold companies accountable for chatbot failures and prevent customer service misuse.
A young activist from Guwahati organizes massive blood donation campaign to commemorate the 2008 serial blast victims, turning tragedy into hope through community service.
Discover the inspiring journey of Pune's Ohel David Sahib Gurdwara, a small Sikh shrine with a massive heart, serving langar to thousands and becoming a beacon of interfaith harmony.
Discover how Shri Dev Murti's Swami Vivekanand Group is transforming Indian society through quality education, accessible healthcare, and comprehensive social initiatives.