India's D2C Marketing Revolution: Beyond Sales
Discover how Indian D2C brands are shifting from aggressive sales tactics to building genuine customer relationships through storytelling and community engagement.
Discover how Indian D2C brands are shifting from aggressive sales tactics to building genuine customer relationships through storytelling and community engagement.
Bengaluru-based customer data platform Lemnisk completes significant secondary transaction led by Bajaj Financial Securities, marking major investor confidence in India's martech sector.
Bengaluru-based customer data platform Lemnisk completes significant secondary transaction led by Bajaj Financial Securities, marking major investor confidence in Indian martech sector.
Discover how Japanese Omotenashi - the art of selfless hospitality showcased during Tokyo Olympics - offers valuable lessons for Indian companies seeking to enhance employee experience and customer satisfaction.
India proposes groundbreaking AI regulations under Consumer Protection Act. Learn how new draft rules will hold companies accountable for chatbot failures and prevent customer service misuse.
OpenAI CEO Sam Altman reveals his frustrating Tesla purchase saga - paid $50,000 deposit in 2016 but never received his car despite years of waiting and empty promises.
Liberty General Insurance celebrated Customer Experience Week 2025 with remarkable success, drawing over 600 customers to branches nationwide while reinforcing trust and service excellence.
OpenAI CEO Sam Altman's attempt to get a Tesla refund took an unexpected turn when he received an automated reply that left everyone amused. Discover the hilarious email exchange that's taking the internet by storm.
Discover how Indian startups are embracing lean marketing principles to achieve sustainable growth without burning through cash. Learn practical strategies for efficient customer acquisition and long-term success.
Discover how Kissht's innovative approach to customer-centric fintech solutions is reshaping India's financial ecosystem with cutting-edge technology and personalized services.
Sam Altman's incredible 7.5-year wait for his Tesla finally ended with a refund demand. Discover Elon Musk's unexpected response and what happened next in this viral tech saga.
Qantas CEO announces immediate resignation of customer head following massive cybersecurity breach that compromised personal data of 5.7 million customers. Read about the leadership changes and security implications.
After a decade-long wait, the iconic Rajahamsa bus service returns to Bengaluru, reconnecting the city with Pavagada. KSRTC's premium service revival brings relief to daily commuters facing transportation challenges.
New NITI Aayog data shows India's service sector generated 3.7X more employment than manufacturing between 2017-2023, signaling a major shift in the country's job landscape.
Shocking video from Canadian fast-food restaurant shows staff racially abusing Indian customer with 'You Stinky Indian' remark, triggering massive social media backlash and calls for boycott.
Discover the hidden world of MI5 - from cyber espionage to counter-terrorism operations. Get an unprecedented look at what Britain's secret service really does behind closed doors.
In a shocking customer service incident, a toy manufacturer asked a mother to provide evidence of physically disciplining her child before processing a refund request. The bizarre case raises questions about corporate policies and customer privacy.
India's taxi industry faces a revolutionary change as Bharat Taxi, the nation's first driver-owned co-operative service, launches to take on ride-hailing giants Ola and Uber with fairer earnings and local empowerment.
Fresh Bus expands to Bengaluru-Chennai route, introducing the innovative 'Fresh Promise' - a commitment to superior comfort, safety, and on-time performance for intercity travelers.
Netcore Cloud's groundbreaking initiative brings together 50+ global marketing leaders to shape the future of AI-driven customer engagement and autonomous marketing systems.
Netcore Cloud's groundbreaking initiative brings together 25+ global marketing leaders to shape the future of AI-driven brand interactions and customer engagement strategies.
Discover how NPCI's groundbreaking AI-powered UPI Help feature is revolutionizing customer support for digital payments, offering instant solutions in multiple Indian languages.
Widespread service disruptions reported across multiple popular platforms including Amazon Prime Video, Snapchat, Alexa, and Canva affecting users nationwide. Downdetector confirms massive outage spike.
A shocking incident in Ranchi where a heated argument over chicken biryani quality escalated into a fatal shooting, leaving the restaurant owner dead and community in shock.
Bombay HC mandates sensitive banking approach for cyber fraud victims, orders temporary credit restoration while police investigate. Landmark ruling protects citizens from financial ruin.
Explore a compelling case study about a police officer's ethical dilemma between VIP security protocols and public service duty. Essential reading for UPSC aspirants and civil service professionals.
A routine visit to a US McDonald's turns into a shootout as employees fire back at an armed customer. The viral CCTV footage reveals dramatic self-defence incident.
Mukesh Ambani's retail giant posts stellar Q2 performance with 18% revenue surge and massive customer growth, cementing its dominance in India's retail landscape.
India Post announces groundbreaking express delivery service with time-bound guarantees, challenging private couriers and transforming postal services nationwide.
Indian government leverages GSTN database to identify formal service sector entities for comprehensive economic survey. Draft framework now open for public feedback.