PayTM Launches Digital Gold to Boost Customer Engagement
PayTM expands its financial ecosystem with 24K digital gold coins, offering customers a secure and accessible investment avenue while deepening platform engagement.
PayTM expands its financial ecosystem with 24K digital gold coins, offering customers a secure and accessible investment avenue while deepening platform engagement.
Firstsource Solutions makes strategic investment in Lyzr AI to revolutionize business process outsourcing with cutting-edge generative AI technology, enhancing customer experience and operational efficiency.
Indian Bank's Managing Director Binod Kumar commits to accelerating Jharkhand's economic development through enhanced banking services, digital transformation, and robust credit support for key sectors.
Discover how AgentForce's AI-powered platform is reshaping customer engagement in India's life sciences sector, eliminating burnout while boosting productivity by 40%.
Discover how Indian D2C brands are shifting from aggressive sales tactics to building genuine customer relationships through storytelling and community engagement.
Bengaluru-based customer data platform Lemnisk completes significant secondary transaction led by Bajaj Financial Securities, marking major investor confidence in India's martech sector.
Bengaluru-based customer data platform Lemnisk completes significant secondary transaction led by Bajaj Financial Securities, marking major investor confidence in Indian martech sector.
Discover how Japanese Omotenashi - the art of selfless hospitality showcased during Tokyo Olympics - offers valuable lessons for Indian companies seeking to enhance employee experience and customer satisfaction.
Uttar Pradesh Chief Minister Yogi Adityanath reaffirms his government's commitment to addressing public complaints efficiently through the Integrated Grievance Redressal System, ensuring timely solutions for citizens.
India proposes groundbreaking AI regulations under Consumer Protection Act. Learn how new draft rules will hold companies accountable for chatbot failures and prevent customer service misuse.
OpenAI CEO Sam Altman reveals his frustrating Tesla purchase saga - paid $50,000 deposit in 2016 but never received his car despite years of waiting and empty promises.
Liberty General Insurance celebrated Customer Experience Week 2025 with remarkable success, drawing over 600 customers to branches nationwide while reinforcing trust and service excellence.
OpenAI CEO Sam Altman's attempt to get a Tesla refund took an unexpected turn when he received an automated reply that left everyone amused. Discover the hilarious email exchange that's taking the internet by storm.
Discover how Indian startups are embracing lean marketing principles to achieve sustainable growth without burning through cash. Learn practical strategies for efficient customer acquisition and long-term success.
Discover how Kissht's innovative approach to customer-centric fintech solutions is reshaping India's financial ecosystem with cutting-edge technology and personalized services.
Sam Altman's incredible 7.5-year wait for his Tesla finally ended with a refund demand. Discover Elon Musk's unexpected response and what happened next in this viral tech saga.
Qantas CEO announces immediate resignation of customer head following massive cybersecurity breach that compromised personal data of 5.7 million customers. Read about the leadership changes and security implications.
Yamunanagar Deputy Commissioner announces revolutionary public grievance system ensuring complete resolution before case closure. New approach promises accountability and citizen satisfaction.
Shocking video from Canadian fast-food restaurant shows staff racially abusing Indian customer with 'You Stinky Indian' remark, triggering massive social media backlash and calls for boycott.
Assam Chief Minister Himanta Biswa Sarma reveals groundbreaking resolution of long-standing issues facing Deepor Beel residents, marking significant governance achievement.
In a shocking customer service incident, a toy manufacturer asked a mother to provide evidence of physically disciplining her child before processing a refund request. The bizarre case raises questions about corporate policies and customer privacy.
Netcore Cloud's groundbreaking initiative brings together 50+ global marketing leaders to shape the future of AI-driven customer engagement and autonomous marketing systems.
Netcore Cloud's groundbreaking initiative brings together 25+ global marketing leaders to shape the future of AI-driven brand interactions and customer engagement strategies.
Indian government mandates senior-level authorization for social media content removal, introduces 72-hour compliance deadline, and establishes Grievance Appellate Committees in major IT Rules overhaul.
Indian government introduces landmark amendments to IT Rules, forcing digital platforms to provide detailed explanations for content removal and establishing new grievance appellate committees for faster dispute resolution.
Discover how NPCI's groundbreaking AI-powered UPI Help feature is revolutionizing customer support for digital payments, offering instant solutions in multiple Indian languages.
A shocking incident in Ranchi where a heated argument over chicken biryani quality escalated into a fatal shooting, leaving the restaurant owner dead and community in shock.
Bombay HC mandates sensitive banking approach for cyber fraud victims, orders temporary credit restoration while police investigate. Landmark ruling protects citizens from financial ruin.
A routine visit to a US McDonald's turns into a shootout as employees fire back at an armed customer. The viral CCTV footage reveals dramatic self-defence incident.
Mukesh Ambani's retail giant posts stellar Q2 performance with 18% revenue surge and massive customer growth, cementing its dominance in India's retail landscape.