IKS Health's Coding Partnership Delivers $12 Million Annual Cash Upside for Axia Women's Health
IKS Health, a global leader in care enablement solutions, announced new coding case study results that demonstrate a $12 million annual cash impact for Axia Women's Health, a major U.S. women's healthcare provider. Axia operates over 450 clinicians across New Jersey, Pennsylvania, Indiana, and Kentucky, offering OB/GYN practices, breast health centers, high-risk pregnancy units, laboratories, urogynecology services, and fertility centers.
The partnership expanded IKS Health's coding coverage from 60% to 100% of Axia's sites, allowing clinicians and care teams to devote more time to patient care and less to administrative tasks. The results were achieved through rigorous validation of clinician-entered CPT codes against supporting documentation, regular chart reviews, and standardized processes across all locations.
Key Performance Metrics: Denial Rates, Accuracy, and Collections
According to the case study, Axia experienced a 36% reduction in total denial rate to 5.5% and a 37% reduction in coding-specific denials to 2.4%. Coding accuracy exceeded 96%, and charges and CPTs per visit increased by 10% due to identifying potentially missed billable services. Monthly collections rose by $1.6 million to $14.3 million, while accounts receivable status improved by 1.3 days to 38.7 days.
"By taking on our most complex coding challenges, IKS Health created more time in our care center team's schedules to truly focus on what matters: patient care," said Michael Petit, CFO at Axia Women's Health. "The financial results speak for themselves: improved charge accuracy, reduced denials, and $12 million in projected cash upside. But what matters most is that our clinicians can now practice at the top of their license, unburdened by administrative complexity."
Strategic Approach to Medical Coding
IKS Health coders worked as an extension of Axia's clinical and billing teams, ensuring claims accurately reflected the level of care delivered. They aligned evaluation and management levels with supporting documentation and identified and coded potentially missed billable services. Gaurav Jain, Executive Vice President of Delivery, Clinical Support Solutions & Digital Health Solutions at IKS Health, stated: "We take pride in creating a medical coding foundation for Axia Women's Health as their outsourced coding partner, standardizing processes, achieving performance benchmarks, and delivering consistent quality across sites. By reducing rework, denials, and administrative friction, our model helps restore time, focus, and confidence for clinical and operational teams."
The full Axia coding case study is available on the IKS Health website.
