A policy expert has emphasized that existing labour laws in India are not aligned with the burgeoning e-commerce economy and need a comprehensive redesign to ensure the welfare of gig workers. The expert noted that the current legal framework was designed for traditional employment models and fails to address the unique challenges faced by gig workers, who often lack job security, social security benefits, and access to grievance redressal mechanisms.
Misalignment with Modern Economy
The rapid growth of e-commerce and platform-based businesses has led to a surge in gig workers, including delivery personnel, ride-hailing drivers, and freelance professionals. However, the existing labour laws do not adequately cover these workers, leaving them vulnerable to exploitation and uncertain working conditions. The policy expert argued that the legal framework must evolve to recognize the distinct nature of gig work and provide appropriate protections.
Need for Redesign
The expert called for a holistic redesign of labour laws, focusing on three key areas: social security, minimum wage guarantees, and dispute resolution. For instance, gig workers should be entitled to benefits such as health insurance, provident fund contributions, and accident coverage. Additionally, clear guidelines on working hours, compensation, and termination are essential to prevent unfair practices.
The expert also stressed the importance of creating a regulatory body to oversee the gig economy and ensure compliance with new norms. This body could also facilitate data collection on gig workers, enabling evidence-based policy-making.
Challenges Ahead
While the need for reform is urgent, implementing changes will be challenging due to the diverse nature of gig work and the resistance from platforms that benefit from the current flexibility. The policy expert suggested a phased approach, starting with sectors where gig workers are most numerous, such as food delivery and transportation.
Collaboration between the government, industry stakeholders, and worker representatives is crucial to design a framework that balances flexibility with worker welfare. The expert concluded that without timely action, the gig economy could exacerbate inequality and social unrest.



