NCS Unveils Expanded Sunshine.AI Suite and New Partnerships at AI Impact 2026
NCS, a leading AI tech services company and subsidiary of the Singtel Group, announced an expanded suite of sovereign, enterprise-grade AI platforms and products under its Sunshine.AI brand, alongside new sector-specific partnerships and a commitment to training next-generation AI talent. The initiatives were unveiled at NCS's annual technology forum, NCS AI Impact 2026, in Singapore on July 9, 2026. According to NCS CEO Sam Liew, the real opportunity lies in redesigning core operations for exponential outcomes, not just incremental improvement.
The expanded Sunshine.AI suite includes a sovereign-ready AI foundational platform, a Physical AI platform, and agentic assistant capabilities. NCS also strengthened partnerships across healthcare, transport, and education to scale AI deployment, and advanced specialist talent to help organisations put AI to work on enterprise-scale transformation. Additionally, NCS launched a practitioner's playbook drawn from over 100 AI projects to guide clients on achieving measurable returns from their AI investments.
Enterprise-Ready Platforms and Products for Production AI
For organisations needing to deploy AI within their own environments while maintaining full data control, NCS's expanded Sunshine.AI suite provides sovereign, enterprise-grade AI with built-in safety, governance, and compliance. The multi-model, multi-modal portfolio spans an AI foundational platform to Physical AI, including:
- Sunshine.core: An AI foundational platform to build and operate production-grade AI agents with a library of reusable, mix-and-match components.
- Sunshine.builder: An AI-powered application that lets business analysts build software applications without writing code, translating business requirements into working systems.
- Sunshine.chilliclaw: An enterprise-ready AI assistant that embeds agentic intelligence directly into software employees already use, from productivity suites to ERP systems.
- Sunshine.commanderAI: A Physical AI platform that connects AI with real-world robotics, acting as a single command centre for multi-vendor robot fleets with safety and security controls for deployment at scale.
- RAMP (Robot and AI in-Motion Programme): A by-invitation sandbox where NCS, AWS Generative AI Innovation Centre (GenAIIC), Dell Technologies, and NVIDIA collaborate to build client solutions across Public Safety, Smart Buildings, and Physical Operations.
- Sunshine.guardian: NCS's AI safety and assurance engine for agentic AI in production, following a cycle of watch, test, and fix, producing audit-ready records.
NCS also upgraded proven tools with agentic AI capabilities: Sunshine.coder lifted developer productivity and quality by 15%; Sunshine.operations cut IT incident escalations by 40%; and Sunshine.productivity saves employees over two hours a week. These are complemented by Sunshine.kaisense, NCS's advanced video AI platform for real-time monitoring and analysis.
Sector and Technology Partnerships Drive Real-World AI Deployment
NCS is deploying AI in sectors where it must prove it works under real-world constraints, including healthcare, transport, and education. Key partnerships include:
- Healthcare: NCS signed a Memorandum of Understanding with IHH Healthcare to establish a Joint AI Centre of Excellence to co-develop and deploy AI solutions across IHH's multinational network. With NHG Health, NCS is deploying agentic AI in pilot areas such as biometric identification, digital pathology, and HR transformation.
- Education: With Ngee Ann Polytechnic, NCS is deploying an AI Tutor that closes individual learning gaps. In a recent pilot, adult learners reported a positive impact. NCS is also embedding Sunshine.coder into the institution's ICT curriculum.
- Transport: With South Korea's Autonomous A2Z, NCS is building an autonomous shuttle service for its employees, integrating the ROii vehicle with NCS's RobotManager platform.
- Enterprise AI: NCS is partnering with Alibaba Cloud to accelerate adoption of enterprise AI solutions, combining Alibaba Cloud's AI platforms with NCS's expertise in AI governance, security, and systems integration.
- Physical AI and Healthtech: NCS is expanding into Physical AI and human-centric care through exoskeleton technology, working with Fourier Rehab, Hypershell, iMedWay, and LinkDoc to deploy medical exoskeletons and AI-driven clinical trial solutions.
These partnerships add to NCS's ecosystem of technology partners, including Mistral AI, VAST Data, AGIBOT, and Lian Xin.
Talent and Skills Partnerships for AI Transformation
To support Singapore's National AI Strategy 2.0, NCS is building AI talent at every career stage. For senior leaders, NCS is partnering with Singapore University of Technology and Design (SUTD), NUS School of Continuing and Lifelong Education (SCALE), Shanghai Jiao Tong University (SJTU), and AI Singapore (AISG) to deliver Applied AI masterclasses. For specialist AI talent, NCS partnered with Digital Industry Singapore (DISG) to hire more than 130 AI practitioners over three years, building advanced AI capabilities in its AI Central team and sectoral teams.
NCS AI Playbook: A Practitioner's Guide to 10X AI Returns
NCS released the NCS AI Playbook, a practitioner-led blueprint distilled from more than 100 AI projects. Key points include:
- The 3R Framework: Reframes AI from cost-cutting to value creation: Return on Customer, Return on Employee, and Return on Future.
- The Five U's of Failed AI: Unclear cost, Unchanged business processes, Unready data, Ungoverned agent development, and Unknown security and safety risks.
- The Four Execution Pillars: Cheaper, Better, Faster, and Safer. For example, matching each task to the right-sized model instead of defaulting to the priciest frontier model cuts costs by up to 82% and speeds up responses by three to ten times.
Underpinning these initiatives is a new operating structure that reorganises NCS into 10 industry-specific Operating Groups, supported by two Service Organisations: Applications and Communications Engineering (ACE) for AI-agent-led delivery, and Digital Resilience (DR) for secure and resilient operations, anchored by the newly created AI Central team.
