Bhopal: Complaints about water supply have surged in the city as summer peaks, with the Bhopal Municipal Corporation (BMC) reporting that one in five grievances now relates to water. Officials say the majority of these complaints are tied to low water pressure, a problem worsened by the use of illegal pumps in several colonies that divert flow and leave neighbours struggling with trickling taps.
Rising Complaints on BMC Helpline
On average, more than 25 of the roughly 6,000 complaints received each month on the BMC helpline are linked to water supply issues. A significant share of grievances also concern sewage-related work and repair. The crisis is being felt across the board. Even posh colonies, usually insulated from civic shortages, have reported erratic supply.
Upper Lake Level Drops
At the heart of the issue is the Upper Lake, the city's main reservoir, which has dropped to 1660.30 feet, well below its full tank level of 1666.8 feet. The decline has not reduced the volume available for distribution, putting pressure on the system as demand spikes in the heat.
Residents Voice Frustration
Residents across Bhopal have voiced frustration. “Every summer we brace ourselves, but this year feels harsher,” said one local shopkeeper in Jinsi. Officials acknowledge the strain but urge patience. “We are working to balance supply across colonies and curb illegal pump use,” a BMC spokesperson said.
The BMC has also noted that illegal pumps are a major contributor to low pressure in many areas. These pumps, often installed without authorization, draw excessive water from the supply lines, leaving neighbouring households with reduced flow. The corporation has vowed to take action against violators, including fines and removal of illegal equipment.
Meanwhile, the city's water department is exploring measures such as rationing supply and increasing tanker deliveries to the worst-hit areas. Residents are advised to store water in advance and report any instances of illegal pumping to the helpline. The situation is expected to remain challenging until the monsoon arrives, but officials are hopeful that strict enforcement and better management will ease the burden.
