Passengers traveling through Delhi's Indira Gandhi International Airport faced unexpected delays on Tuesday as the baggage handling system at Terminal 1 experienced a temporary technical malfunction.
The disruption, which occurred during peak travel hours, affected the smooth processing of checked luggage, causing concern among travelers. However, airport authorities were quick to respond to the situation.
Immediate Response and Passenger Assistance
Delhi International Airport Limited (DIAL), the airport operator, immediately deployed additional staff and implemented manual handling procedures to minimize passenger inconvenience. Airport representatives assured travelers that their baggage would be processed and delivered to their respective flights.
"Our technical teams are working round the clock to resolve the issue," a DIAL spokesperson stated. "We apologize for the inconvenience and appreciate passengers' patience and cooperation during this temporary disruption."
Precautionary Measures for Travelers
For passengers scheduled to fly from Terminal 1, airport authorities recommend:
- Arriving at the airport well in advance of your flight
- Keeping essential items in your carry-on baggage
- Following announcements and instructions from airport staff
- Checking flight status regularly through official channels
System Restoration Underway
While the exact cause of the technical glitch remains under investigation, DIAL confirmed that repair work is progressing rapidly. The airport has assured passengers that normal operations will resume shortly, with minimal impact on flight schedules.
This incident highlights the critical role that baggage handling systems play in modern airport operations and the importance of robust contingency plans to handle such technical challenges efficiently.
