India's rapidly expanding Global Capability Centre (GCC) ecosystem is poised for massive job creation, with a new report projecting an additional 2.8 to 4 million positions by fiscal year 2030. This growth comes despite increasing regulatory complexities that operators must navigate.
Digital-First Expansion Drives Job Creation
According to the TeamLease report titled "GCCs in India: Cultivating Capability, Ensuring Compliance," India currently hosts over 1,800 GCCs representing 55% of the world's total. These centers already employ 1.9 million professionals and generated $64.6 billion in export revenue in FY25.
The next phase of growth will be predominantly digital, driven by roles in artificial intelligence, cloud computing, data engineering, and cybersecurity. This digital-first approach is transforming India's employment landscape and strengthening its position as a global capability hub.
Compliance Challenges in Rapid Growth
As the sector accelerates, GCC operators face an increasingly complex regulatory environment. The report reveals that each operator must comply with over 500 distinct legal requirements, translating to more than 2,000 annual compliance actions across central, state, and local jurisdictions.
The compliance framework spans 18 regulatory authorities with overlapping mandates. Key risk areas include data privacy, cybersecurity, FEMA/FDI regulations, labour codes, women's safety, intellectual property, and environmental compliance.
Talent Structure and Future Outlook
Neeti Sharma, CEO of TeamLease Digital, emphasized that "India's GCC ecosystem is emerging as a key pillar of formal employment and skill development." The sector is projected to create up to 4 million jobs by FY30, with 14-22% of these positions reserved for freshers equipped with digital skills.
Mid-level professionals will constitute 76-86% of the workforce, driving innovation and product development. This evolving talent structure necessitates technology-enabled compliance management to sustain growth.
Rishi Agrawal, Co-founder and CEO of TeamLease RegTech, highlighted the scale of regulatory complexity, noting that India's regulatory landscape includes over 1,500 legislative acts and 69,000 distinct compliance obligations across 27 categories, updated through 3,500 official portals.
The government's proposal in Union Budget 2025 to introduce a National Framework for promoting GCCs in Tier-II cities could further accelerate regional expansion. The report concludes that successful growth will depend on effective collaboration between industry, academia, and policymakers to build a digitally skilled and compliance-ready workforce.
